Sales Operations Associate

Summary

Join Grow Therapy as a Sales Operations Specialist and contribute to their mission of providing accessible mental healthcare. You will be responsible for managing and supporting Hubspot, developing workflows and automations, troubleshooting problems, and providing timely solutions to sales help requests. You will also be involved in advanced Hubspot reporting, cross-functional projects, and optimizing existing Hubspot workflows and processes. This role requires a strong understanding of Hubspot, project management skills, and experience in a high-volume sales organization. Grow Therapy offers a competitive salary, comprehensive health insurance, flexible working hours, flexible time off, company-wide winter break, mental health mornings, a wellness stipend, in-office meals and snacks, continuous learning opportunities, and the chance to help build a rapidly scaling start-up organization.

Requirements

• You’re a HubSpot expert! We’re looking for individuals who are Hubspot Sales Software Certified, HubSpot Marketing Software Certified and/or HubSpot RevOps Certified (strongly preferred)
• You have exceptional project management skills and you like to get stuff done!
• You have experience working within a high volume sales organization, Enterprise sales or building customer success functions in HubSpot
• Prior experience building processes and implementing change within a start up (pre Series C)
• Comfort building CRM architecture and providing relevant training and support to ensure long last adoption
• You must be adaptive, have a high sense of urgency and prioritization, and be extremely collaborative
• You love learning about process and design. We are continuously learning and growing as a team
• We are looking for a team member who can bring new ideas, challenge our perspectives and constantly push our team and organization to be better in a respectful, transparent way

Responsibilities

• Day to day Hubspot management and support
• Develop Workflow and Automation architecture and troubleshoot problems
• Run the triage and provide timely solutions to Sales Help requests
• Advanced knowledge of Hubspot reporting
• Support Rev-Ops leadership on Cross Functional projects
• Optimize existing Hubspot workflows and processes across the customer journey
• Interpret sales data to identify areas of opportunity across the Sales teams
• Support complex sales processes and new implementations

Preferred Qualifications

• This position will work in Hubspot Automation and build complex processes across multiple Professional+ level hubs (Marketing, Sales, Ops, and Service). Knowledge of advanced Hubspot Administration is highly desirable
• Experience in Re-Tool, Looker, Workato, and/or Intercom is a plus!

Benefits

• The chance to drive impact within the mental healthcare landscape from day one
• Comprehensive health insurance plans, including dental and vision
• Flexible working hours
• Flexible Time Off
• Company-wide winter break
• Mental health mornings (2 hours each week)
• Wellness Stipend
• In-office meals and snacks
• Continuous learning opportunities
• Competitive salary
• The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities