Sales Operations, Senior Associate

Summary

Join Pigment, a rapidly growing AI-powered business planning platform, as a Sales Operations, Sr. Associate. You will collaborate with the sales team, supporting core operations such as territory management, compensation analysis, and sales reporting, with a focus on the deal desk process. As the primary operational owner for deal-related queries, you will leverage your CPQ tool and sales process experience to ensure accuracy and efficiency. You will also play a key role in evolving deal desk processes and functionality, ideally using AI tools. This role involves close collaboration with sales leadership, finance, and revenue operations teams. You will identify and escalate process or system improvement opportunities. Pigment offers a competitive package, stock options, excellent health insurance, flexible working hours, and a remote-friendly environment.

Requirements

• 2+ years of experience in a Sales Operations, Deal Desk, or related role
• Strong understanding of deal structures, pricing models, sales processes, and legal terms
• Proficiency with Salesforce and Salesforce CPQ
• Excellent analytical, communication, and interpersonal skills
• Proven ability to collaborate cross-functionally with internal stakeholders

Responsibilities

• Support the core operations such as (but not limited to): territory management, compensation analysis, and general sales reporting in addition to a focus on our deal desk process
• Act as the primary operational owner for deal-related queries, leveraging your experience with CPQ tools and sales processes to ensure accuracy, efficiency, and consistency in deal execution
• Once you have familiarized yourself with existing processes, you’ll play a key role in evolving our deal desk processes and functionality, ideally leveraging AI tools and workflows, whilst also working more strategically with Sales Leaders
• Serve as the primary operational support for Pigment’s deal desk, handling daily inquiries, approvals, and operational workflows related to Enterprise-level deals
• Provide timely and accurate support on GTM tools, processes, and documentation, ensuring adherence to established policies, as well as create & enable new policies
• In partnership with our GTM Systems team, own administrative and operational management of the Configure-Price-Quote (CPQ) system to support effective quoting, pricing, and contracting processes
• Support the broader Sales Operations function, including tasks related to territory management, book carving, sales compensation analysis, and routine sales analytics
• Collaborate closely with Sales leadership, Finance, and Revenue Operations teams to ensure smooth execution of sales processes
• Identify and escalate process or system improvement opportunities based on daily interactions with sales reps and managers

Preferred Qualifications

• 3+ year experience in a fast growing SaaS/B2B technology company
• Experience with the complexities of Enterprise-level deals cycles
• Familiarity with sales territory planning, quota management, and sales compensation structures
• French language proficiency is a plus

Benefits

• Competitive package
• Stock options to ensure you have a stake in Pigment's growth
• The best health insurance with Alan Blue entirely free for you and your family
• Weekly Lunch and Lunch vouchers (Swile card) to cover your lunch breaks with total flexibility
• Subscription to Egym Wellpass (ex-Gymlib) for full access to gyms, studios, and wellness spaces across France
• Trust and flexible working hours
• Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London
• High-end equipment (based on stock/availability) to do your work in the best conditions
• Remote-friendly environment