Sales Operations

Summary

Join Ashby as their Sales Strategy & Operations and play a key role in driving performance, efficiency, and insight across go-to-market teams. Reporting to the Head of Revenue Operations, you will define strategies and execute improvements that optimize customer health, retention, and revenue growth. Analyze business dynamics, optimize the sales cycle, drive data hygiene, support strategic planning, drive process improvements, optimize sales systems, collaborate cross-functionally, and support change management. The ideal candidate will be a self-starter with SaaS & financial literacy, 4-6 years of experience in a relevant field, fluency in HubSpot, Excel/Google Sheets, and BI tools, strong analytical and project management skills, and excellent communication skills. Ashby offers a comprehensive benefits package including unlimited PTO, 12 weeks of paid family leave, a generous equipment budget, an education budget, and top-notch health insurance.

Requirements

• Are a self-starter, innately curious in your approach
• Bring both SaaS & financial literacy, offering an informed perspective on Sales benchmarks
• Have 4-6 years experience in Sales Ops, BizOps, Strategy, or Analytics (bonus if at a SaaS or high-growth tech company)
• Are fluent in HubSpot, Excel/Google Sheets, and BI tools like Looker
• Think analytically and can turn raw data into a clear story and actionable recommendations
• Have strong project management skills and can juggle multiple priorities effectively
• Are detail-oriented and committed to data accuracy and process quality
• Are skilled in CRM reporting, with preference for HubSpot experience
• Are an excellent communicator, both verbally and in writing

Responsibilities

• Analyze Business Dynamics: Own and improve core GTM performance dashboards and reports (HubSpot, Looker, Google Sheets)
• Optimize the Sales Cycle: Analyze funnel conversion and sales cycle trends to identify growth opportunities
• Data Hygiene: Drive data hygiene across the sales funnel and across sales tools
• Support Strategic Planning: Collaborate with Finance and Sales leadership on planning cycles, including headcount planning, capacity modeling, forecasting, compensation planning, and quota setting. Provide relevant historical data for informed decision making
• Drive Process Improvements: Identify inefficiencies and implement improvements to Sales workflows. Implement & deploy KPIs to measure performance against strategic initiatives
• Optimize Sales Systems: Define the business requirements to improve Sales efficiency, efficacy, and scalability. Partner with RevOps teammates to implement changes to tools
• Collaborate Cross-functionally : Ensure alignment with Customer Success, Marketing, Product, and other teams to align resources with sales needs and forecasted growth
• Support Change Management: Lead the roll-out and adoption of new processes or workflows to the Sales team. Partner with Enablement on larger scale change programs

Benefits

• 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable
• Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it 😅
• Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise
• Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!
• $100/month education budget with more expensive items (like conferences) covered with manager approval
• If you’re in the US, top-notch health insurance for you and your dependents, with all premiums covered by us