Sales Operations Director

Summary

Join Entersekt as the Sales Operations Director and lead the strategy, systems, and processes driving sales productivity and performance. Optimize the end-to-end sales lifecycle, from pipeline management and forecasting to territory planning and performance analytics. This high-impact role requires close collaboration with Sales, Marketing, Finance, and Product teams to support scalable growth. You will develop and maintain sales reporting, dashboards, and KPIs. Lead CRM optimization and ensure data integrity. Drive continuous improvement initiatives to enhance sales velocity and client acquisition. Maintain standard pricing and toolsets, collaborate with Marketing and Product teams, and provide specialized opportunity assistance. Design and implement scalable sales frameworks and processes. Ensure alignment between Sales, Marketing, and Product teams to create effective sales content. Support onboarding and ongoing training programs for commercial team members.

Requirements

• 7+ years of experience in Sales Operations, Revenue Operations, or related roles in SaaS or Fintech
• Strong understanding of B2B sales processes, pipeline management, and forecasting methodologies
• Bachelor’s degree in Business, Finance, or related field; MBA is a plus
• Excellent communication and presentation skills, with the ability to influence sales teams and leadership
• Data-driven mindset, with the ability to measure the impact of enablement initiatives
• Strong analytical and problem solving skills
• Experience with data analysis and modelling
• Expert level Microsoft Excel skills

Responsibilities

• Develop and maintain a comprehensive set of sales reporting which includes forecasting, pipeline analysis, and performance metrics to drive data-informed decisions
• Develop and maintain dashboards and KPIs to track sales effectiveness and identify areas for improvement
• Partner with Finance, the People Office and Commercial Leadership to develop and manage compensation plans , quotas, and territory assignments
• Lead CRM optimization and ensure data integrity and accuracy across sales platforms (e.g., Salesforce, HubSpot).  Liaise with upstream and downstream stakeholders for data quality improvement
• Drive continuous improvement initiatives to enhance sales velocity and client acquisition
• Maintain standard pricing and associated toolsets and templates for efficient commercial proposal generation
• Collaborate with Marketing and Product teams to align GTM strategies and lead management processes
• Provide specialized opportunity assistance where custom commercial proposals might be required
• Maintain and enforce the opportunity governance framework
• Assist with re-contracting existing clients on standardized commercial models
• Design and implement scalable sales framework, processes, tools, artifacts, and systems to support a high-performing sales organization
• Ensure alignment between Sales, Marketing, and Product teams to create effective sales content
• Custodian of all Sales Assets
• Support onboarding and ongoing training programs for commercial team members

Preferred Qualifications

Experience working with Salesforce, Microsoft PowerBI, Gong or similar sales and reporting tools would be an advantage

Benefits

• Flexible hours
• Remote work
• Plenty of growth opportunities