Remote Sales Operations Senior Manager

Summary

Medely is seeking a Sales Operations Leader to join their team and drive revenue growth and operational excellence by providing direct support to AE teams, owning the sales planning cycle, driving end-to-end performance monitoring and optimization, generating business insights through advanced analytics, and serving as the connective tissue for the sales motion across all stakeholders.

Requirements

• 6+ years of experience in sales operations or revenue operations
• Experience in developing and executing sales operations strategies for complex organizations
• Strong analytical skills and proven ability to leverage data meaningfully to drive impactful recommendations across the revenue lifecycle
• Strong understanding of the GTM motion across all stages of the customer lifecycle
• Ability to think strategically and develop and implement innovative solutions at scale
• Strong track record of success in driving revenue growth and operational excellence
• Expert in sales and revenue processes, including driving operational cadences, forecasting, territory definition and GTM strategy
• Deep understanding of data, metrics, reporting and relevant GTM tools
• Excellent communication and interpersonal skills
• Proven ability to work effectively across functions to drive optimal outcomes for the business and customers
• Organized, with excellent attention to detail and the ability to work in a fast-paced and change driven environment

Responsibilities

• Provide direct and proactive support to AE teams, serving as a trusted advisor to the AE leadership team
• Own the sales planning cycle for all verticals, including data-based recommendations, identifying and refining ICP definition for the vertical in partnership with sales leadership, territory creation, and providing meaningful input on compensation plan design and quota setting
• Drive end-to-end performance monitoring and optimization through meaningful data, metrics, reporting, and insights across the customer lifecycle
• Generate business insights through advanced analytics and data mining to improve the Sales GTM and facilitate fact-based decision making
• Proactively help solve for bottlenecks, risks, and opportunities across the customer lifecycle to optimize GTM performance
• Monitor sales productivity and proactively identify and help remove friction in the selling process to improve productivity
• Partner with enablement to ensure that the sellers across all verticals are enabled to drive optimal conversations with customers by connecting customer pain to Medely's current and future offerings
• Serve as the connective tissue for the sales across all stakeholders (marketing, AM, ClinOps)
• Drive operational excellence cadence for the vertical, including Forecasting and Metrics to promote repeatability and outcome-based execution
• Work collaboratively to deploy technology and automate key processes to increase the amount of time that sellers spend with customers and partners

Benefits

• Competitive Compensation: Based on experience and performance
• Long-term Incentives: 401k
• Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance
• Flexibility: We believe that work/life balance is important, so we offer twenty days of Paid Time Off and eleven paid holidays
• Paid parental leave