Remote Senior Sales Operations Manager

Summary

Join Vercel's Revenue Operations team as a Senior Sales Operations Manager to optimize sales processes and systems, drive revenue growth, and ensure efficiency of Sales teams.

Requirements

• 5+ years of experience in Sales Operations at a high-growth SaaS company
• Advanced experience in administration, integration, and management of Salesforce and various GTM tools across the ecosystem including prospecting platforms, routing tools, intent / ABM platforms, and data enrichment providers
• High level of intellectual curiosity, with strong analytical, strategic thinking, and problem-solving skills
• Excellent written and oral communication skills, with the ability to translate systems and data analysis into insights and recommendations for senior management
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously

Responsibilities

• Design, implement, and refine sales processes and systems to optimize our prospect experience, streamline the sales funnel, improve forecasting accuracy, and enhance overall efficiency for our Sales, Partner, and SDR teams
• Manage and maintain our sales technology stack, ensuring data integrity, system efficiency, and alignment with evolving business needs— partnering with Salesforce Administrators and Architects as needed to build complex solutions
• Lead and execute key projects from end-to-end, including process improvements, system implementations, and strategic initiatives, from requirements gathering to scoping, delivery and enablement
• Ensure data accuracy, consistency, and standardization across the sales organization, enabling reliable reporting and analysis
• Leverage data analytics to identify trends, opportunities, and areas for improvement— analyzing sales performance metrics, forecast accuracy, and pipeline health to inform strategic decision-making
• Foster strong relationships with cross-functional teams (e.g. Marketing, Sales, Business Systems) to drive alignment and achieve shared goals

Benefits

• Great compensation package and stock options
• Inclusive Healthcare Package
• Learn and Grow - we provide mentorship and send you to events that help you build your network and skills
• Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays
• Remote Friendly - Work with teammates from different time zones across the globe
• We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed