Sales Outreach and Support Specialist

Summary

Join Pavago as a Sales Outreach and Support Specialist and contribute to our client's sales success. This full-time, remote position (EST timezone) requires managing sales flows, updating CRM systems, and supporting the sales team in achieving objectives. You will handle lead follow-up, cold email outreach, and provide personal assistance to the sales lead. Strong organizational skills, sales support experience, and CRM proficiency are essential. The role involves reviewing sales calls, identifying action items, and ensuring timely follow-ups. If you are detail-oriented and passionate about sales coordination, apply now!

Requirements

• Proven ability to manage multiple tasks efficiently in a fast-paced environment
• Previous experience in sales support, coordination, or administrative roles related to sales
• Hands-on experience with CRM platforms like Zoho, Salesforce, or HubSpot
• Excellent verbal and written communication skills, especially for client interactions and cold outreach
• Self-starter with the ability to work independently while ensuring timely follow-ups and task completion
• Attention to detail, particularly when handling sales call recordings and extracting key action points
• 2+ years in a sales coordination, support, or administrative role
• Hands-on experience with CRM tools like Zoho, Salesforce, or HubSpot
• Strong written and verbal communication, especially for cold email outreach and client follow-ups
• Ability to listen to sales calls, extract actionable insights, and ensure follow-through
• Willingness to adjust working hours to align with outreach and follow-up schedules

Responsibilities

• Assist in managing the sales pipeline by updating client interactions, tracking leads, and maintaining accurate records in the CRM
• Access sales call recordings to identify action items, prioritize tasks, and ensure follow-up for all client engagements
• Regularly engage with leads, nurture relationships, and send reminders to the sales team for timely follow-ups
• Create, manage, and optimize cold email campaigns to generate new leads, focusing on improving outreach strategies and conversion rates
• Act as a personal assistant to the sales lead, handling reminders, scheduling follow-ups, and supporting overall sales efforts
• Maintain the CRM system with updated information from calls, emails, and interactions to ensure data accuracy
• Coordinate with the sales team to align outreach efforts, track performance, and adjust strategies for better results

Benefits

Remote work