Sales Representative

Summary

Join IMPACT BRANDS as a remote Sales Representative and contribute to a company dedicated to improving lives worldwide. Enjoy a remote work culture with a welcoming atmosphere and opportunities for growth. Responsibilities include making outbound sales calls, identifying customer needs, providing solutions, building positive relationships, and promoting new products. The role requires experience with outbound calls, strong communication and customer service skills, problem-solving abilities, and proficiency in relevant computer applications. IMPACT BRANDS offers various benefits such as a welcome gift, remote work flexibility, paid holidays, internet subsidy, a health and wellness budget, birthday gift, team-building activities, professional growth opportunities, paid volunteer days, a permanent contract, and a global work culture.

Requirements

• Previous experience with Outbound calls, including managing cold calls functions
• Strong phone presence with exemplary customer service and sales skills
• Excellent communication skills with active listening
• Customer focus and adaptability to different personality types
• Strong problem-solving and excellent interpersonal skills
• Ability to multi-task, set priorities, and manage time effectively
• Ability to handle stressful situations appropriately
• Excellent written and verbal English language skills
• Proficient in relevant computer applications

Responsibilities

• Perform a high volume of outbound sales calls to customers to interact with them and identify their needs or issues
• Clarify information and provide recommendations and solutions to customers via telephone calls
• Build positive work relationships with customers to enhance the image and public perception of a company
• Strive to improve customer satisfaction through excellent customer service
• Place outbound calls to customers to promote new products and services
• Complete call notes and call reports as necessary and update them in the database
• Obtain and evaluate all relevant data to handle complaints and inquiries
• Keep a high level of knowledge about existing products and services

Benefits

• Welcome Gift. Experience a warm welcome with our exclusive present designed just for you
• Remote work. Unlock the freedom to work from anywhere with our location-based remote work perk
• More free time. Enjoy 15+ Working Days of Holidays to recharge and relax from work
• Internet subsidy. To ensure seamless communication and access to remote work we will assist you with an additional budget for high-speed internet
• Health and wellness budget. We value your well-being - investment in your health is not just encouraged but actively supported
• Birthday Gift. Celebrate your special day with additional time-off
• Team spirit. Enjoy regular team-building activities and engaging online events
• Professional growth. Exceptional performance is recognized and rewarded, offering opportunities for career advancement based on your contributions to our success
• Volunteering. Embrace the opportunity to dedicate 2 paid days each year towards personal growth and community impact
• Permanent contract. Enjoy stability with long-term growth opportunities
• Global flatwork culture. The chance to influence the company right from the start and foster collaboration across borders