SMB Sales Representative

Summary

Join Purple as an SMB Sales Rep and drive the growth of our SMB customer base. You will manage sales leads through the entire sales cycle, from initial engagement to onboarding. The core purpose is to expand Purple’s SMB customer base by converting businesses into active accounts. This involves inbound inquiries, proactive outreach, and guiding prospects through onboarding. This role is pivotal in maximizing new customer acquisition and ensuring long-term customer success. You will be responsible for efficiently managing leads, conducting compelling presentations, leading the onboarding journey, negotiating agreements, running opportunity sequences, maintaining accurate records, and providing regular reports.

Responsibilities

• Efficiently qualify, manage & nurture leads, guiding them through the sales cycle
• Conduct compelling presentations & demonstrations of Purple and our offering
• Lead the end-to-end onboarding journey for Purple prospects who begin their journey online, providing comprehensive guidance and support to ensure successful platform setup and initial utilization
• Negotiate & finalize sign-up agreements with new businesses, ensuring a smooth transition
• Run sequences for opportunities through our traditional channels to drive further opportunities
• Maintain meticulous and up-to-date records of all lead interactions, sales activities, onboarding progress, and customer communications within the CRM system
• Provide regular, accurate reports on lead conversion rates, onboarding completion, upsell/renewal performance, and key customer insights

Benefits

• Salary £28,000 – £32,000
• Remote first business - work from home (with regular opportunities to get together face to face)
• Flexible working & a great company culture - bring your best self to work
• Emphasis on learning and development - progress your career
• 25 days holiday (plus bank holidays) with 1 more day each year - and the option to buy extra days
• 4 volunteering days each year - give something back to the community
• Life insurance at 2 x salary
• Employee Assistance Programme, 24/7 helpline
• Private Healthcare & Long Term Incentive Plan after 12 months’ service