Sales Solution Engineer

Summary

Join Pierce Washington, a leading provider of quote-to-cash process transformation solutions, as a Data Cloud & AI Solutions Engineer. In this key role, you will lead technology evaluations for data-driven and AI-powered Salesforce solutions, primarily using Salesforce's Data Cloud and Agentforce. You will serve as a technical advisor, collaborating with the sales team and directly engaging with clients to design tailored data solutions and create innovative use cases. This position requires strong technical expertise, excellent communication skills, and the ability to build strong client relationships. You will be responsible for developing engaging demonstrations, designing prototypes, providing pre-sales guidance, and conducting proof of concepts. Pierce Washington offers a competitive compensation package and a flexible work environment.

Requirements

• Proven experience in architecting and delivering data-centric and AI-driven technical presentations, workshops, customized demos, and proof of concepts on Salesforce platforms
• Deep understanding of data management, data architecture design, and the practical application of AI within Salesforce Data Cloud and Agentforce, or similar tools, and general knowledge of common AI applications and use cases
• Strong communication and relationship-building skills with a customer-focused approach, capable of articulating how technical capabilities map to client needs
• Ability to work autonomously and collaboratively with cross-functional teams, including sales, engineering, and client stakeholders

Responsibilities

• Develop and deliver engaging demonstrations of Salesforce Data Cloud, Agentforce, and other AI tools, integrated into other enterprise applications, illustrating their capabilities in driving business outcomes
• Design and prototype cutting edge AI-powered use cases, demonstrating innovative applications to improve customer engagement and service efficiency
• Provide strategic pre-sales technical guidance on data architectures, addressing client needs for data ingestion, integration, & real-time analytics
• Serve as a trusted technical advisor to customers and partners, building strong relationships with their technical counterparts and stakeholders
• Conduct proof of concepts and technical workshops, showcasing the potential of AI and data-driven solutions to transform client operations
• Collaborate with the sales team and marketing team to develop targeted packages and strategies that leverage Data Cloud and AI solutions to drive revenue
• Lead the technology evaluation stage for data-driven and AI-powered Salesforce solutions, primarily working with Salesforce’s Data Cloud and Agentforce
• Be a key technical advisor, collaborating with the sales team on customer-focused meetings, demonstrations, and proofs of concept, emphasizing the transformative potential of data architectures and AI applications
• Be hands-on in designing tailored data solutions, creating new use cases for Agentforce, and working with clients to craft data architectures that meet their specific requirements
• Work with C-level executives to developers, where you will hone your ability to understand a customer’s needs, how it enables their business initiatives and deliver back an innovative solution that targets those needs
• Identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process
• Establish and maintain strong relationships throughout the sales cycle

Benefits

• Competitive compensation package
• Health, vision, dental, life & disability insurance
• Flexible, collaborative work environment with a commitment to work life balance
• Work anywhere, with full remote and hybrid options depending on location
• Learn and challenge yourself in a fast-paced, growing tech company