Pre-Sales Solutions Engineer

Summary

Join Hygraph as a Solutions Engineer and consult development teams at leading global brands on adopting Hygraph. Collaborate with sales executives to win new enterprise customers, guide CTOs and software engineers on optimal Hygraph usage, and be part of a GraphQL enthusiast community. This role involves supporting the sales process technically, presenting Hygraph technology, showcasing developer functionality, advising customers on solutions, maintaining technical understanding of the product, conducting workshops and onboarding, and helping the sales team win new customers. Prior experience in front-end web development and B2B sales engineering of an API-led software product is required. The role is remote-first and part of a globally distributed team.

Requirements

• Previous experience in front-end web development and as a B2B sales engineer of an API-led software product
• Familiarity with modern application-building technologies (ex. GraphQL, React, Next.js, Svelte, etc.), software development approaches (ex. microservice architecture, serverless), and, optimally, database architecture
• Genuine interest in how our customers and prospects have chosen to build their software infrastructure and enjoy helping solve their problems
• Very good communication skills, with the ability to explain technical concepts concisely

Responsibilities

• Support the sales process from a technical point of view and present Hygraph technology and vision to executives and technical contributors at prospects and customers
• Showcase developer functionality to prospects, as well as how modern technical frameworks work together with Hygraph
• Advise new customers on their solution approach, be it the initial Hygraph setup, choice of frontend, or 3rd party tool integrations
• Maintain a broad and deep technical understanding of the product roadmap and the underlying technologies and use cases
• Conduct technical workshops and onboarding, as well as pre-sales to convey product knowledge
• Help the sales team to win new enterprise customers and earn commissions accordingly

Preferred Qualifications

Experience with SaaS products targeting enterprise customers

Benefits

• Remote-first and globally distributed team
• Yearly learning budget to attend training and conferences