Sales Strategy and Operations

Summary

Join Pennylane, a fast-growing FinTech company, as their Head of Sales Operations and lead a team of 10-15 people. You will be responsible for the optimal functioning of the sales team, managing projects and OKRs, collaborating with other teams, and building the Revenue/BP vision. This role requires strong experience in consulting, investment funds, or project management within a tech scale-up, including at least 4 years in managerial functions. You will need experience in a 500+ person organization and expertise in project management, problem-solving, communication, and analytics. Pennylane offers excellent benefits, including top-tier health insurance, meal vouchers, extra RTT days, English language learning opportunities, a remote work budget, office access, BSPCE, gym access, and a Mac.

Requirements

• Solid experience in consulting, investment funds, Strategy & Operations, or project management in a tech scale-up, with at least 4 years in managerial roles
• Significant experience in a 500+ person organization that has ideally experienced a period of strong growth
• Comprehensive project management experience: problem understanding and analysis, scoping, planning, progress monitoring, collaboration with stakeholders, change management, communication. Excellent prioritization and strategic decision-making skills
• Ability to solve complex problems, break them down into smaller, more manageable sub-problems, and organize and prioritize their resolution
• Excellent communicator (oral and written), ability to explain complex topics simply
• Strong analytical skills (SQL...)
• High reliability in all entrusted tasks
• Entrepreneurial/builder profile: ability to anticipate, get hands-on, and take a broader perspective
• Natural curiosity and a desire to make a real impact
• Humility and ambition
• Speak English (level is assessed and appreciated according to the department you are applying for)
• Enjoy working in a constantly changing environment
• Make collaboration a priority within your team or with other stakeholders
• Have enough perspective to prioritize high-impact business actions in your daily work

Responsibilities

• Direct the Sales Strategy & Operations team, comprising around ten individuals across Business Partners, Technical Partner, and Sales Enablement scopes
• Co-construct and champion the sales team's vision
• Ensure the sales team's optimal functioning (Run): monitor sales performance (objective setting, reporting, monitoring rituals, Business Partner roles), manage sales commissions, co-construct and co-pilot with sales directors, provide and maintain effective tools, and provide ongoing training on accounting, Pennylane's product, sales scripts, and sales skills
• Manage the Sales team's projects and OKRs (Build): co-construct semi-annual OKRs with sales directors and the Sales Strat & Ops team, prioritize and monitor projects, and ensure project quality and roadmap success
• Collaborate and coordinate roadmaps (Sync): be responsible for choices and prioritization within your scope and ensure seamless collaboration between the Sales Strat & Ops team and other teams (CRM, Data, Marketing, Customer Success, Partner Success, Product, Finance)
• Lead and develop Revenue Strategy (Topline): collaborate with Finance and sales directors to build and champion the Revenue/BP vision within Pennylane and the Extended Leadership Team
• Manage a team of 10 to 15 people (Manage), including direct reports and intermediate managers. Provide ongoing training for team members and manage careers
• Go above and beyond (Do): supervise the achievement of overall OKRs and the roadmap, and work on your own projects and delve into the details of the team's projects

Preferred Qualifications

Knowledge of Salesforce is a plus

Benefits

• Top-tier health insurance (Alan Blue and Alan Mind)
• Meal vouchers (Swile Card)
• 6 to 12 additional RTT days in addition to 5 weeks of paid leave
• Opportunity to improve your English with Busuu
• Monthly budget for all Pennylaners, encouraging working from home or in co-working spaces
• Easy access to our offices, located a few minutes from Saint Lazare in the heart of Paris
• BSPCE envelope
• Access to 8000 gyms throughout France and more than 300 wellness activities via our partner Gymlib
• A Mac