Sales Operations Analyst

Summary

Join Gusto as a Sales Operations professional and partner with Gusto Health insurance sales leaders. You will be a key contributor, developing go-to-market capabilities for our high-growth sales team. This role offers a unique opportunity to support and shape a rapidly growing business segment. You will provide day-to-day support to sales leadership, improve processes and tools, develop sales productivity best practices, and partner with cross-functional teams. Candidates should be highly self-motivated, results-driven, and possess a strong desire to learn and solve business problems. Gusto offers a collaborative and inclusive workplace, with competitive compensation and benefits.

Requirements

• 3-5+ years of strategy, ops, or analytical experience
• Strong yet empathetic business partner; experience collaborating with and advising sales leaders
• First principles thinker who analyzes and presents data effectively to drive insights and decision-making
• Deep experience with typical sales-stack technologies and analytical tools (e.g., SFDC, Tableau, or similar)
• You are a self-starter and fast learner; no one tells you where to find the answers
• Hyper-organized with strong attention to detail; effective stakeholder and project management is the bare minimum and is part of your secret sauce
• Executive written and verbal communication

Responsibilities

• Provide day-to-day support to our Sales leadership, including ad hoc decision-making support, reporting and analysis, cross-functional collaboration, and one-off projects while navigating a nuanced channel sales motion
• Identify, draft, and implement process and tool improvements that lead to business objectives: higher conversion rates, sales efficiency, better Gustie user experience, and better customer experience
• Develop pipeline management best practices, and metrics/analytics to enable sales productivity
• Translate pain points into comprehensive business requirements and projects
• Partner with our other RevOps team members, Finance team, and Marketing team to develop sales metrics, operational reporting, and forecasts
• Partner effectively with Sales leadership, Finance & Business Operations, Marketing, and Product teams

Preferred Qualifications

2 years sales facing experience at a fast-paced technology company

Benefits

• Health insurance
• 401(k)s
• Our cash compensation amount for this role is targeted at $107,000 - $120,000 in San Francisco and New York, and $83,000 - $100,000 in Denver & most remote locations
• Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role)