Sales Support Team Lead

Summary

Join C.A. Fortune, a leading consumer brands agency, as a National Sales Support Team Lead. This role is crucial for supporting both clients and internal sales teams. You will lead a small team, manage administrative tasks, ensure data accuracy, and collaborate with various teams. The ideal candidate will have strong computer skills, excellent problem-solving abilities, and at least 2-5 years of experience in a support administrative role. This fully remote position offers a competitive salary, benefits, and a flexible work environment.

Requirements

• Excellent computer skills with Microsoft Excel and Word proficiency
• Excellent problem-solving, organizational, and multi-tasking skills
• At least 2-5 years in a support administrative role
• Strong attention to detail
• Must be resourceful and be willing to search to find the information
• Excellent verbal, written, and phone skills
• Willing to work in a team or independently
• 1WorldSync and/or DemandTec experience

Responsibilities

• Lead a small team of National Sales Support Specialist
• Fill out customer paperwork as requested, such as new item forms, cost change forms, etc
• Complete, submit, and maintain promotional paperwork for assigned customers with accuracy
• Work closely with Client and C.A. Fortune teams to ensure that products and pricing are correct on customer paperwork
• Maintain Sharepoint integrity and keep files organized
• Collaborate with Client and C.A. Fortune teams to ensure internal data is up to date and accurate
• Complete other tasks and paperwork as assigned

Preferred Qualifications

• Promotional contract experience
• Prior experience leading a team
• You have extensive experience in CPG
• You have experience working with grocery retailers

Benefits

• 16 days of PTO
• 11 paid company holidays per year
• 2 paid volunteer days per year
• Bonus eligible
• 3 months fully paid parental leave (regardless of gender)
• Medical, dental, and vision
• Paid company life insurance
• 401k with company match
• Summer hours (half day Fridays from Memorial Day thru Labor Day)
• Work from home flexibility