Sales Systems Manager

Summary

Join Chainguard as a Sales Systems Manager to support and scale SDR and Sales team workflows. You will manage day-to-day tools and automations, optimize lead handling, enhance outbound engagement, build scalable automations, and collaborate with Sales Ops and Enablement. This hands-on role requires strong Salesforce and automation skills, and experience with AI-driven workflows. You will identify opportunities for acceleration and efficiency, and maintain detailed documentation. The ideal candidate is a sales-obsessed systems thinker with a proven ability to implement scalable solutions. Chainguard offers a flexible and remote-first culture with excellent benefits.

Requirements

• 5+ years of experience in Sales Systems, GTM Ops, or RevOps roles supporting SDR/sales teams
• Salesforce Administrator Certification (required)
• Strong working knowledge of Salesforce, Outreach, Hubspot, Clearbit, Cognism, and Clay
• Hands-on experience with automation platforms like Zapier, Workato, or similar
• Experience operationalizing AI-powered tools to drive acceleration for sales teams
• Service-first mindset with strong communication, problem-solving, and prioritization skills
• Proven ability to spot inefficiencies and implement smart, scalable solutions

Responsibilities

• Serve as the front-line systems partner for SDRs and AEs—owning issue triage, resolution, and documentation
• Administer and improve Salesforce workflows supporting SDR lead flow, engagement tracking, and reporting
• Optimize inbound lead handling, routing, and follow-up using tools like Hubspot, Clearbit, and Cognism
• Enhance outbound engagement by supporting sequences, triggers, and automations in Outreach
• Build and maintain scalable automations using Zapier, Workato, and native tool integrations
• Collaborate with Sales Ops to deploy and refine AI-driven workflows in tools like Clay for dynamic outbound
• Identify opportunities for systems-level acceleration—whether through automation, workflow redesign, or AI integration
• Partner with enablement to support onboarding and ongoing rep education on tech stack best practices
• Monitor system usage and feedback to proactively surface improvements and eliminate bottlenecks
• Maintain detailed documentation of workflows, automations, and support processes

Preferred Qualifications

• Experience scaling SDR workflows in high-growth startup or SaaS environments
• Familiarity with Slack-based support intake workflows
• Knowledge of ICP targeting, lead scoring models, and enrichment strategies

Benefits

• Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a $400 monthly stipend for coworking spaces, phone and internet costs
• Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!)
• 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck
• ��� Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset
• 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year