Sales Team Leader

Summary

Join Griffin Funding, a national direct-to-consumer mortgage company, as a Sales Team Lead. You will nurture and convert leads, conduct consultations, schedule appointments, and manage a pipeline of potential borrowers. This role requires experience in team leadership and supervision of inside sales agents. You will work closely with marketing teams and track leads in a CRM. The position is a contract role with commission-based compensation and requires advanced English proficiency. Success will be measured by key performance indicators such as daily dials, tasks, and lead transfers.

Requirements

• Advanced English level proficiency (B2-C1)
• Willing to work within a 7 am–7 pm time frame in CST or EST time zones
• Experience in team leadership and supervision of inside sales agents reporting directly to the main office in the U.S
• Background in sales, customer service, or lead generation

Responsibilities

• Focuses on nurturing inbound and outbound leads and moving them through the sales funnel
• Converts warm leads or long-term follow-ups
• Conducts initial consultations to assess borrower needs and motivations
• Schedules borrower appointments with Loan Officers or Loan Partners
• Tracks and manages a pipeline of potential borrowers, ensuring consistent communication and follow-up
• Works closely with marketing teams to capitalize on campaigns and lead flow
• Focuses on lead generation and appointment setting for Loan Officers
• Makes outbound calls, sends emails, or uses other outreach strategies to qualify inbound or outbound leads
• Transfers qualified leads to Loan Officers or Loan Partners for further consultation
• Tracks leads in a CRM and ensures timely follow-up
• Often works with a pipeline of leads from online sources, marketing campaigns, or referral partners
• Oversees a team of inside sales agents, providing direction, performance feedback, and ensuring alignment with company goals and standards

Preferred Qualifications

• Knowledge of the mortgage process and products is helpful, but not mandatory
• Proven ability to manage, mentor, and support a high-performing sales team

Benefits

This is a contract position with great growth opportunities and commissions based on performance