Salesforce Administrator

Summary

Join Morgan & Morgan's Salesforce Platform Team as a Salesforce Administrator and be a key player in the firm's mission to fight for consumer rights. As the largest personal injury law firm in America, we handle millions of cases, and our Salesforce solutions are crucial for efficient operations and successful case outcomes. This role requires 3-5 years of dedicated full-time Salesforce Admin experience with expertise in Flow Builder and a passion for creating scalable, high-performance solutions. You will architect, design, and implement cutting-edge Flow solutions, troubleshoot complex issues, and collaborate with various teams to optimize processes and ensure seamless deployments. You will also be responsible for process mapping, documentation, and identifying opportunities for system enhancements. This is a remote position with a preference for East Coast candidates.

Requirements

• 3-5 years of FULL-TIME Salesforce Admin experience —no mixed roles, no part-time admins
• Expertise in Flow Builder —not just experience, but passion for building scalable, high-performance flows and debugging intricate issues
• Proven Solutioning Skills —you’ve owned and delivered impactful Salesforce solutions in high-speed environments
• Strong Architectural Mindset —comfortable with custom settings, metadata types, and API callouts from Flow
• Seamless Cross-Team Collaboration —you know how to work with developers to ensure that administrative and programmatic solutions work together seamlessly
• Autonomous & Proactive —you thrive when given space to own your work, solve problems independently, and push the platform forward
• Relentless Problem-Solver —when something breaks, you don’t just fix it—you optimize, future-proof, and make it bulletproof
• Passionate About Growth & Documentation —you understand the importance of process mapping, documentation, and knowledge-sharing to support long-term success

Responsibilities

• Own the Build: Architect, design, and implement cutting-edge Flow solutions that scale efficiently, execute quickly, and drive seamless automation across our platform
• Be a Troubleshooting Expert: Diagnose and resolve complex Flow Builder issues with precision, ensuring optimal system performance
• Solution with Confidence: Design and deploy solutions leveraging custom settings, custom metadata types, and HTTP callouts from Flow to power integrations
• Support Justice Through Technology: Work closely with attorneys, case managers, and legal teams to optimize processes that directly impact case outcomes and client success
• Coordinate with Developers for Seamless Deployments: Collaborate with Salesforce Developers and Integration Developers to ensure that cross-functional solutions deploy smoothly, efficiently, and with minimal technical debt
• Process Mapping & Documentation Enthusiast: Use Confluence and other tools to map out processes, document best practices, and create knowledge resources that keep the team aligned and efficient
• Work Autonomously: Take full ownership of problem-solving and delivery without micromanagement. You’ll be trusted to execute at a high level and drive real impact
• Elevate the Platform: Identify opportunities for optimization, performance tuning, and system enhancements to support an evolving, large-scale Salesforce instance
• Deploy with Precision: Use CI/CD tools like Gearset to manage metadata changes across environments while maintaining system integrity

Benefits

• Work with a best-in-class Salesforce team solving real-world challenges at scale
• Support the largest personal injury law firm in America, ensuring that legal professionals have the best technology to fight for justice
• Own your career growth —expand your skill set, master advanced Salesforce features, and architect game-changing solutions
• Make an Impact —what you build directly empowers our attorneys and legal teams to win cases and change lives
• Competitive Compensation & Benefits —because we recognize and reward top talent
• Medical and dental insurance
• 401(k) plan
• Paid time off
• Paid holidays