Salesforce Administrator

Summary

Join Morgan & Morgan, the largest personal injury law firm in America, as a Salesforce Administrator and be a part of a team dedicated to fighting for justice. This remote role, with a preference for East Coast candidates, requires 3-5 years of full-time Salesforce Admin experience, expertise in Flow Builder, and a proven track record of delivering impactful solutions. You will be responsible for architecting, designing, and implementing cutting-edge Flow solutions, troubleshooting complex issues, and collaborating with developers to ensure seamless deployments. As a Salesforce Administrator, you will play a crucial role in optimizing processes, supporting attorneys and legal teams, and driving the firm's success through technology.

Requirements

• 3-5 years of FULL-TIME Salesforce Admin experience —no mixed roles, no part-time admins
• Expertise in Flow Builder —not just experience, but passion for building scalable, high-performance flows and debugging intricate issues
• Proven Solutioning Skills —you’ve owned and delivered impactful Salesforce solutions in high-speed environments
• Strong Architectural Mindset —comfortable with custom settings, metadata types, and API callouts from Flow
• Seamless Cross-Team Collaboration —you know how to work with developers to ensure that administrative and programmatic solutions work together seamlessly
• Autonomous & Proactive —you thrive when given space to own your work, solve problems independently, and push the platform forward
• Relentless Problem-Solver —when something breaks, you don’t just fix it—you optimize, future-proof, and make it bulletproof
• Passionate About Growth & Documentation —you understand the importance of process mapping, documentation, and knowledge-sharing to support long-term success

Responsibilities

• Own the Build: Architect, design, and implement cutting-edge Flow solutions that scale efficiently, execute quickly, and drive seamless automation across our platform
• Be a Troubleshooting Expert: Diagnose and resolve complex Flow Builder issues with precision, ensuring optimal system performance
• Solution with Confidence: Design and deploy solutions leveraging custom settings, custom metadata types, and HTTP callouts from Flow to power integrations
• Support Justice Through Technology: Work closely with attorneys, case managers, and legal teams to optimize processes that directly impact case outcomes and client success
• Coordinate with Developers for Seamless Deployments: Collaborate with Salesforce Developers and Integration Developers to ensure that cross-functional solutions deploy smoothly, efficiently, and with minimal technical debt
• Process Mapping & Documentation Enthusiast: Use Confluence and other tools to map out processes, document best practices, and create knowledge resources that keep the team aligned and efficient
• Work Autonomously: Take full ownership of problem-solving and delivery without micromanagement. You’ll be trusted to execute at a high level and drive real impact
• Elevate the Platform: Identify opportunities for optimization, performance tuning, and system enhancements to support an evolving, large-scale Salesforce instance
• Deploy with Precision: Use CI/CD tools like Gearset to manage metadata changes across environments while maintaining system integrity

Benefits

• Work with a best-in-class Salesforce team solving real-world challenges at scale
• Support the largest personal injury law firm in America, ensuring that legal professionals have the best technology to fight for justice
• Own your career growth —expand your skill set, master advanced Salesforce features, and architect game-changing solutions
• Make an Impact —what you build directly empowers our attorneys and legal teams to win cases and change lives
• Competitive Compensation & Benefits —because we recognize and reward top talent
• Medical and dental insurance
• 401(k) plan
• Paid time off and paid holidays