Salesforce Administrator

Summary

Join airSlate as a Salesforce.com System Administrator and play a key role in managing our Salesforce environment for approximately 100 users. You will be responsible for system audits, upgrades, data feeds, and integrations. Your duties include coordinating new development requests, supporting reporting and administrative needs, and training new users. You will also provide day-to-day support, troubleshoot issues, and collaborate with internal teams. This role requires experience as a Salesforce.com administrator with skills in building custom apps and objects. The ideal candidate is a creative and analytical problem-solver with excellent communication and data management skills.

Requirements

• Good written and verbal communication skills in English
• Experience as a Salesforce.com administrator, understanding of the Salesforce CRM functionality and best practices, with the ability to build custom apps and objects, formula fields, flow builder, custom views, validations and other content - of intermediate complexity
• Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes
• Good data management skills and extremely positive attitude
• Ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
• Creative and analytical thinker with strong problem-solving and process improvement skills
• Highly organized, stress-resistant, and able to work independently with flexible working hours

Responsibilities

• Serve as primary system administrator for the Salesforce.com environment with approximately 100 users, complete regular internal system audits and prepare for upgrades, and manage Salesforce.com data feeds and other integrations
• Coordinate the evaluation, scope and completion of new development requests and support reporting and administrative needs
• Assist in training of new users, grow the Salesforce.com skill set across the organization, and promote user adoption of Salesforce
• Provide day-to-day support and problem resolution, including managing bug/feature request queue, troubleshooting and escalating issues when needed
• Collaborate with internal teams effectively, seek to understand user experience and stakeholder perspective on operational processes

Preferred Qualifications

Salesforce.com certifications would be a plus

Benefits

• Flexible work environment — We value the advantages of in-person collaboration and prioritize work from our offices in Wroclaw or Bialystok. However, we also provide flexible work arrangements to accommodate remote or hybrid options and flexible scheduling
• Bonuses and compensation — On top of a competitive base salary, we reward our team members' performance with a quarterly bonus to recognize achievements, time, and effort
• Professional growth opportunities — We are committed to ongoing improvement and welcome those passionate about learning. We cover professional development courses, conferences, literature, English classes, and more for each team member
• Health and well-being — We prioritize the health and well-being of our team. This is why we provide a Luxmed subscription, a multisport card for every team member, access to the office's massage room, free lunches, and healthy in-office snacks to sustain your energy
• Stock options — At airSlate, our team members are more than employees; they're business partners. We issue stock options that grant ownership in the company, allowing everyone to share in its growth