Salesforce Administrator

Summary

Join BambooHR as a Salesforce Administrator and play a critical role in managing and optimizing our Salesforce platform. You will collaborate with cross-functional teams to translate business requirements into scalable solutions. This remote position requires at least 3 years of experience as a Salesforce Administrator with advanced knowledge of administration, configuration, and customization. You will handle basic administrative functions, demonstrate proficiency in Salesforce best practices, and possess strong analytical and problem-solving skills. BambooHR offers a fantastic company culture, excellent benefits including paid time off, health benefits, retirement plan, and professional development opportunities, along with flexible work models.

Requirements

• Minimum of 3 years as a Salesforce Administrator, including advanced knowledge of Salesforce administration, configuration, and customization
• Proficient understanding of Salesforce best practices, data management, security, and governance
• Creative thinker with strong analytical and problem-solving skills with the ability to translate business requirements into scalable Salesforce solutions
• Excellent communication skills, both written and verbal, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels of the organization
• Ability to work independently and handle multiple priorities in a fast-paced environment

Responsibilities

• Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks
• Translate business requirements into scalable Salesforce solutions
• Collaborate closely with cross-functional teams, stakeholders, and end-users to understand business requirements and translate them into scalable Salesforce solutions
• Manage and optimize our Salesforce platform to support our business operations and enhance overall efficiency
• Lead and mentor junior administrators or Salesforce teams

Preferred Qualifications

• Salesforce Administrator Certification
• Excellent project management skills and a positive attitude
• Experience working with Service Cloud, Experience Cloud, and/or Agentforce
• Experience with Salesforce Lightning
• Familiarity with Agile methodologies and experience in working on Agile development projects

Benefits

• 4 weeks paid time off
• 11 paid holidays
• Paid vacation time
• Medical with HSA and FSA options, dental, and vision
• 401(k) with a generous company match
• Access to a personal financial planner
• Legal and life insurance
• Paid one-year subscription to Financial Peace University
• Paid time to volunteer in the community
• Educational benefits to help cover higher education expenses
• Flexible Work Models: In-office, work-from-home, or hybrid, depending on position and location