Salesforce Administrator

Summary

Join Employment Hero, a rapidly growing tech company, as a Salesforce Administrator and contribute to the success of their mission to simplify employment for everyone. You will be part of the Commercial Operations team, responsible for managing the Salesforce platform and implementing new CRM projects. This role involves collaborating with stakeholders across the business, designing and implementing solutions, leading QA and UAT processes, and managing project initiatives. You will also be responsible for maintaining and optimizing Salesforce instances, troubleshooting user issues, and managing third-party applications and integrations. This position offers the opportunity to work remotely with flexible hours, access cutting-edge tools, and collaborate with ambitious colleagues. Employment Hero provides a generous benefits package including ESOP, paternity leave, subsidized egg freezing, WFH office expense budget, and outstanding learning and development opportunities.

Requirements

• 4+ years Salesforce Admin or consulting experience
• Admin 201 Certified
• Strong understanding of declarative Automations
• Experience with SF integrated applications
• Strong communication and business partnering skills
• Adaptable and thrives in a fast-paced environment
• Works quickly and meets deadlines
• Plans and executes projects autonomously within agreed timeframes

Responsibilities

• Capturing business requirements across key stakeholders from across the business
• Collaborating with Platform Manager on Solution Design and implementation strategy
• QA and UAT lead for new Project work
• Project manage commercial operation initiatives
• Maintenance and iterative improvement of SF instances
• Optimise automations for improved platform efficiency
• Troubleshoot and diagnose any user issues with Salesforce or integrated systems
• Managing and support key 3rd party applications and integrations
• Refining SF instances to align to best practice and scalability

Preferred Qualifications

Sales/Service Cloud/App Builder certification preferred

Benefits

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies
• A very generous paternity leave policy
• Subsidised egg freezing
• A WFH office expense budget
• Outstanding learning & development opportunities