Salsify is hiring a
Salesforce Administrator

Summary

The job description is for a Business Systems Analyst role at Salsify, a company specializing in commerce infrastructure. The role involves enhancing, managing, and optimizing the Salesforce instance and other business systems. Key responsibilities include designing, customizing, automating, implementing, integrating, supporting, optimizing, and gathering requirements for various systems.

Requirements

• Minimum of 3+ years of experience as a Salesforce Administrator
• Minimum of 2+ years of BSA experience - requirements gathering, user story creation, stakeholder management, project management, etc

Responsibilities

• Key contributor to the design, customization, and automation of Salsify’s Salesforce instance
• Implementation, integration, and support across Salsify’s full tech stack including Salesforce Sales & Service Clouds, Salesforce Experience Sites (Customer and Partner Portals), Clari, CPQ, Gainsight, Kimble, DemandFarm, and more
• Optimization and enhancements of systems and processes, leveraging Salesforce automation tools, like Flow, to do so
• Involvement in cross-functional problem-solving, solution development, user acceptance testing, and deployment
• Gather requirements from areas of the business including Sales, Customer Support, Customer Service, and Finance in order to design solutions that fit our business needs
• Drive the accuracy of key company data for use in reports and dashboards
• Provision licenses and permissions to end users across the tech stack
• Manage data security within our systems

Preferred Qualifications

• Salesforce Administrator certification is a bonus
• Gainsight Administration experience is a PLUS, but not required