Mitek Systems is hiring a
Salesforce Administrator

Summary

Join Mitek as a Systems Administrator for our Sales organization! Provide expertise for our Salesforce Sales Cloud platform, collaborate with cross-functional teams, and ensure core systems are built for scale. This role requires a Bachelor's degree in a relevant field and 5+ years of relevant experience. Benefits include wellness programs, financial future plans, income protection, paid time off, learning opportunities, home office setup allowance, and additional benefits.

Requirements

• Bachelor's degree in a relevant field
• Proven experience as a Salesforce Sales Cloud Administrator
• Salesforce Sales Cloud Certified Administrator required and Advanced Administrator certification preferred

Responsibilities

• Manage and administer the Salesforce environment, including configuration, maintenance, security, user management, data integrity, and integration with other applications
• Collaborate with cross-functional teams to gather requirements and implement Salesforce customizations using automation tools
• Test configurations, integrations, and automations
• Provide guidance, coaching, and training to all Mitek Systems end users
• Create reports and dashboards to convey data insights across teams; perform necessary research and collaborate with stakeholders to design and implement data insights strategy and design
• Work with stakeholders to create and socialize data integrity strategy; communicate with stakeholders to ensure team compliance with data purity processes and procedures
• Work with users to troubleshoot Salesforce issues and implement solutions; monitor system performance, troubleshoot issues, and ensure smooth day-to-day operations of the Salesforce platform
• Communicate thoroughly and punctually with stakeholders regarding enhancements, changes, updates, etc
• Work closely with contractors and vendors as needed to facilitate services

Preferred Qualifications

• Experience with current organizational software: SharePoint, MS Office, Jira, Confluence, Zoom, DemandTools and other salesforce.com third party applications
• Certification or experience in Scaled Agile Framework (SAFe) methodology

Benefits

• Wellness: Universal, supplemental, and private healthcare plan choices based on country specifics
• Financial future: retirement/pension plan contributions, MTK stock plan participation
• Income protection: life event & disability coverage
• Paid time off: generous annual leave, company holidays, volunteer time off
• Learning: e-learning license, tuition reimbursement, hackathons
• Home office setup allowance
• Additional/optional benefits: pet insurance, identity theft protection, legal assistance