Remote Salesforce Project Manager

Summary

Join our team as a Salesforce Project Manager to lead and ensure clients maximize their Salesforce solution investment. In this role, you'll lead and support your Salesforce development team, be the primary point of contact for the client, oversee multiple feature requests and projects, work closely with various departments, manage the project backlog and sprints, occasionally dive into hands-on Salesforce work, create and update project documentation, conduct daily team stand-up and regular 1:1s with team members, and continuously seek opportunities to optimize processes.

Requirements

• Have 5 years or greater of Salesforce experience
• Have Team Leadership / Management / Project Management experience
• Have a degree in BS Information Technology from an accredited university
• Have strong verbal, written, and interpersonal communication skills
• Be able to work collaboratively with stakeholders throughout the organization
• Be able to work independently, and pro-actively, in a fully remote capacity
• Have a fully functional and up-to-date computer with which to perform duties
• Be willing to install next generation end point protection on the computer
• Be located in the Philippines
• Be willing to work within US Pacific business hours (8:00am-5:00pm PDT corresponds to 11pm-8am PH, if DST)

Responsibilities

• Lead and support your Salesforce development team by providing clear direction, resolving blockers, reviewing work and fostering a collaborative environment that keeps the team motivated and productive
• Be the primary point of contact for the client, managing their queries, gathering requirements, and translating their business needs into actionable tasks for your team, ensuring clear and consistent communication
• Oversee multiple feature requests and projects, handling task assignments, tracking progress, conducting code reviews, and ensuring that deadlines are met with high-quality results that align with client expectations
• Work closely with various departments, acting as a business analyst to gather and define requirements, ensuring that the solutions developed by your team meet the organization’s broader goals
• Manage the project backlog and sprints, facilitating agile ceremonies to keep the development cycle on track and aligned with business priorities
• Occasionally dive into hands-on Salesforce work, performing configuration, admin tasks, creating reports, or troubleshooting to ensure the system operates smoothly and efficiently
• Create and update project documentation, prepare reports for client stakeholders, and keep the Engagement Manager informed of any critical updates throughout the day
• Conduct the daily team stand-up and regular 1:1s with team members, providing feedback, supporting their professional development, and ensuring the team remains cohesive and driven
• Continuously seek opportunities to optimize processes, enhance team efficiency, and improve the overall client experience and value, ensuring successful project outcomes

Preferred Qualifications

• Project Management Professional (PMP) Certification
• Scrum Alliance Scrum Master Certification (CSM)