Salesforce Solution Architect

Summary

Join Ciberspring, a tech-first precision engagement agency, as a remote Salesforce Solution Architect specializing in Health Cloud. Design and architect solutions for healthcare and life sciences clients, solving key business challenges. Lead requirement gathering, determine solution design, and lead a team of specialists. Collaborate with clients and internal teams to deliver high-quality solutions and strategically build relationships. Stay current with industry trends and regulatory requirements. The role offers a competitive salary range of $120,000-$160,000 USD.

Requirements

• Health Cloud expertise is a must
• Expertise in documenting current state business processes, identifying gaps/areas for improvements, simplifying complex processes, as well as making recommendations for future state processes and system designs
• Ability to effectively design and configure scalable solutions to meet client business needs
• Led a functional and technical team through full Salesforce project lifecycles
• Demonstrated proficiency defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs
• Teach and collaborate with business analysts and configuration specialists to design solutions, document requirements and own portions of the build
• Excellent cross-team communication and collaboration skills
• Consulting industry experience
• Healthcare/Life Sciences industry experience
• Experience working with IT infrastructure teams and designing multiple integrations including email, SMS, telephony, and master data management
• Strong analytical and client interaction skills

Responsibilities

• Design, define and develop comprehensive solutions by coupling industry knowledge with technology understanding
• Navigate ideas from the whiteboard to polished business applications for our healthcare and life sciences customers
• Lead detailed requirement gathering sessions with customers and work with the Ciberspring delivery team to ensure a comprehensive list of requirements is documented
• Determine the overall solution design for customer projects, including all Salesforce components, data and application integration, and selection of third party tools
• Lead a team of configuration specialists and business analysts to create and document our solutions
• Lead customers through design review to refine and iterate on the solution design
• Participate in customer training sessions and other implementation activities to contribute to the overall project success across all deliverables
• Strategically build relationships with relevant customer sponsors and stakeholders within each project to actively identify and create future opportunities, references, and to develop a robust industry network for the organization
• Stay current with business challenges clients are facing, including new trends, market conditions, regulatory requirements and the competitive landscape

Benefits

The targeted base salary range for this position is: $120,000 — $160,000 USD