Remote Salesforce Solution Architect

Summary

Join OpenTable, a leading hospitality company, as a Solution Architect to enhance Salesforce architecture and support the Global Sales & Services organization. You'll work across multiple Clouds/platforms, collaborate with stakeholders, and make strategic recommendations to achieve peak efficiency, data cleanliness, and user experience.

Requirements

• 5+ years of Salesforce Lightning experience, with a focus on internal systems/business applications (Business and/or Technical Architect Certification preferred)
• Experience managing Salesforce feature requests
• Advanced skills building Salesforce reports/dashboards
• Experience with Salesforce integrations, complex data storage models, and their implications
• The capacity to grasp and learn new technical concepts quickly and independently
• Excellent verbal, written, and visual communication skills
• Strong problem-solving, critical thinking, and organizational skills
• The ability to prioritize multiple projects simultaneously without sacrificing attention to detail and while consistently meeting aggressive deadlines

Responsibilities

• Work alongside the Revenue Operations team to gather requirements, prioritize initiatives into sprints, and communicate with stakeholders about new enhancements
• Build strong working relationships and in-depth knowledge of internal departments and their processes in order to identify areas of opportunity and recommend solutions
• Overhaul business processes and design new automations to improve operational efficiency
• Partner with Salesforce Admins and Engineers to implement multi-component solutions across Sales & Support Clouds
• Operate as a liaison between the Global Sales & Services team and Product/Engineering org
• Act as a Salesforce subject matter expert and driver of technical transformation
• Support a team of remote Sales and Services team members who rely on SFDC daily to manage their customer interactions, territories, and pipeline

Benefits

• Generous paid vacation
• Day off on your birthday!
• Company-matched retirement plans
• Company-wide week off each year
• Health, dental, and vision insurance plans
• Flexible Spending Accounts
• Headspace Subscription
• Company-paid therapy sessions through SpringHealth
• Paid Volunteer Time
• Universal Paid Parental Leave