Salesforce Specialist

Alia Services
Summary
Join our team as a Salesforce Marketing Cloud Specialist and own the design, configuration, and administration of our Salesforce platform, focusing on Sales Cloud and Marketing Cloud. You will translate business needs into technical solutions, optimize user experience, and drive operational excellence. This high-impact role requires technical strength and business acumen, a proactive mindset, and a passion for continuous improvement. You will collaborate with stakeholders, optimize processes, manage campaigns and leads, ensure data accuracy, manage integrations, and provide training and support. The ideal candidate possesses extensive Salesforce administration experience and a proven track record of designing and scaling solutions. This is a full-time, 100% remote position.
Requirements
- SALESFORCE ADMINISTRATOR CERTIFICATE IS REQUIRED
- 5+ years of hands-on Salesforce administration experience, including deep expertise in Sales Cloud; Marketing Cloud experience strongly preferred
- Strong experience in declarative tools (Flows, Validation Rules, Custom Objects), and basic knowledge of Apex or SOQL a plus
- Proven track record designing and scaling solutions that align with GTM strategy and improve operational efficiency
- Experience with B2B SaaS revenue operations, marketing automation tools, and CRM integrations
Responsibilities
- Serve as the subject matter expert and primary administrator for Salesforce Sales Cloud and Marketing Cloud, including configuration, user management, and data integrity
- Collaborate with stakeholders across Sales, Marketing, Customer Success, and RevOps to design scalable Salesforce solutions that support business processes and GTM strategy
- Analyze current workflows, recommend improvements, and implement best-in-class automation using Flows, Process Builder, and custom objects
- Partner with marketing to support campaign execution, lead routing, scoring models, and alignment with Sales for MQL/SQL handoff
- Ensure data accuracy across the platform, implement data hygiene strategies, and build dashboards/reports to support visibility and decision-making
- Manage integrations with key systems (DealHub, Captivate IQ, and Workato to ensure seamless data flow and user efficiency
- Provide training, documentation, and tier-2 support to end users, ensuring adoption and consistent usage across the organization
Preferred Qualifications
- Experience with tools like DealHub, Captivate IQ, Workato, or BI tools (e.g., PowerBI)
- Familiarity with Agile/Scrum methodologies and project tracking tools (e.g., Jira, Asana)
- Ability to thrive in a high-growth, fast-paced, cross-functional environment
Benefits
- Full time positions with the potential for overtime
- 100% remote positions
- Competitive compensation package
- 1-on-1 coaching with feedback sessions, mentorships, and leadership development programs
- Opportunities for cross-functional development
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