Invoca is hiring a
Salesforce Systems Analyst Senior

Summary

Join Invoca as a Sr. Revenue Technology Analyst and play a pivotal role in the ongoing development and management of our Salesforce ecosystem and connected applications for Sales and Marketing.

Requirements

• 4+ years of experience as a Salesforce Administrator
• Salesforce Admin Certification required
• A deep commitment and passion to making impactful improvements and enhancing efficiency
• Proven expertise with Salesforce Sales Cloud
• In-depth knowledge of the Salesforce platform, including the configuration of custom objects, flows, and validation rules
• Extensive experience integrating and configuring Salesforce connected apps such as Salesloft, LeanData, Demandbase, Marketo, Clari, and Gong
• A solid understanding of agile sprint methodology and the release management process
• Hands-on experience in performing complex data loads
• A thorough understanding of SFDC best practices and functionality
• An eager approach to learning, helping, and growing within the team
• A strong sense of ownership and pride in your work
• Exceptional written and verbal communication skills

Responsibilities

• Own and manage the end-to-end projects in the Salesforce ecosystem
• Collaborate closely with Sales, Marketing, Customer Success, Product and IT team members, operating as a project owner and executor
• Keep up to date with our software’s releases, features and best practices in order to make recommendations to management regarding implementations
• Evaluate, select, implement, and integrate technology tools into a solution to support sales and cross-functional business unit stakeholders
• Provide on-going support and system administration to quickly fix issues with Salesforce.com and 3rd party applications
• Design, build, and test best practices solutions to accelerate our business
• Assist in the training and enablement of new users, and grow the tech skill set across the organization
• Act as the liaison between our users, vendors and the application development teams
• Extract, manipulate, import/update large and complex datasets

Benefits

• Paid Time Off - Invoca encourages a work-life balance for our employees. We have an outstanding PTO policy starting at 20 days off for all full-time employees
• Healthcare - Invoca offers a healthcare program that includes medical, dental, and vision coverage
• Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%
• Stock options - All employees are invited to ownership in Invoca through stock options
• Employee Assistance Program - Invoca offers well-being support on issues ranging from personal matters to everyday-life topics through the WorkLifeMatters program
• Paid Family Leave - Invoca offers up to 6 weeks of 100% paid leave for baby bonding, adoption, and caring for family members
• Paid Medical Leave - Invoca offers up to 12 weeks of 100% paid leave for childbirth and medical needs
• Sabbatical - We thank our long-term team members with an additional week of PTO and a bonus after 7 years of service
• Wellness Subsidy - Invoca provides a wellness subsidy applicable to a gym membership, fitness classes, and more