fusionSpan is hiring a
Salesforce Technical Business Analyst, Remote - Worldwide
![Logo of fusionSpan](https://cdn.jobscollider.com/logo/fusionspan-60d3.webp)
Summary
The job is for a 100% remote Technical Business Analyst at fusionSpan, a fast-paced organization committed to using technology for societal impact. The role involves leading business analysis services, implementing Salesforce features, supporting QA testing, and collaborating with cross-functional teams.
Requirements
- At least 3+ years of business analysis experience with a consulting or professional services firm (or other large enterprises)
- At least 3+ years of business analysis experience for technology or technology services implementation projects
- At least 2 years of independently leading business requirements gathering and analysis of implementation projects for related technologies
- Demonstrated successful solution crafting
- Salesforce implementation or administration experience
Responsibilities
- Conduct comprehensive business analysis services for enterprise-level projects across various phases and platforms
- Implement and manage features within Salesforce, encompassing activities like scoping, gap analysis, architectural design, module configuration, and documentation development for review and approval
- Support Business QA testing efforts and actively contribute to the continuous improvement of business processes
- Perform administrative tasks within Salesforce, including custom object creation, flows, data migration, SOQL queries, report generation, dashboard creation, and platform maintenance
- Install third-party managed packages, troubleshoot associated issues, and manage Jira tickets, including descriptions and acceptance criteria
- Collaborate with Subject Matter Experts (SMEs) to develop and review requirements, ensuring alignment with business objectives
- Provide training and support to end-users and power users on new system features
- Facilitate communication and coordination across cross-functional teams and time zones, attending daily stand-ups and other agile ceremonies as required
- Engage in integration meetings with third-party systems for complex solutions, working closely with development team members to devise innovative solutions
- Offer insights and recommendations to company leadership based on project insights
- Uphold project methodologies and procedures, ensuring adherence across projects, platforms, features, teams, divisions, and company-wide processes
- Coordinate with data analysts to understand and fulfill data requirements
- Collaborate with product owners and development teams to deliver work products on time and within budget
Preferred Qualifications
- Finance and accounting technology
- Implementation of finance and accounting technology platforms
Benefits
- Comprehensive Health insurance
- Supplementary Health
- Drug Coverage
- Paramedical Coverage
- Expanded Dental & Vision
- Life Insurance
- Long Term Disability
- Accidental Death & Dismemberment insurance
- Retirement savings match
- 15 days of paid vacation – increases with tenure
- 10 paid federal holidays
This job is filled or no longer available
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