Senior Account Executive

Summary

The job description is for a Senior Account Executive based in Phoenix, AZ. The role involves fostering strong relationships with key clients, seeking out new business opportunities, providing technical advice, and ensuring client satisfaction.

Requirements

• Bachelor’s degree or related qualification
• Experience as a Relationship Manager, in customer service, or a similar role
• Experience selling software services
• Ability to build and maintain strong client and business relationships
• Excellent communication and interpersonal skills
• Pleasing personality
• Good conflict-resolution and problem-solving skills
• Leadership and team management skills
• Customer-oriented approach

Responsibilities

• Maintain a deep knowledge of technical products and services
• Build and maintain strong relationships with prospective and existing clients
• Research and pursue new business opportunities
• Identify clients' needs and requirements and propose suitable solutions
• Provide clients with comprehensive product/service consultations and guide their decision-making process
• Upsell and cross-sell our services to clients
• Ensure successful delivery by working with delivery leadership
• Ensure client satisfaction

Preferred Qualifications

Background in program/project management is a plus

Benefits

• The company encourages women and other underrepresented groups to apply
• The company promotes an inclusive environment and is an equal opportunity employer
• The company sponsors eligible candidates for employment visas