Senior Account Manager

Summary

Join Sprinto, a leading platform automating security compliance, as a Consultant. You will help customers overcome compliance challenges, transforming them into actionable insights for successful renewals and expansions. Responsibilities include conducting sales calls and product demos, negotiating contracts, collaborating with the CSM team, maintaining CRM hygiene, becoming a platform expert, strategizing with CSMs for large accounts, and managing customer expectations. You will be responsible for ensuring deliverables are completed. This role requires 2+ years of B2B SaaS sales or account management experience, strong communication and presentation skills, adaptability, and CRM proficiency. The ideal candidate can explain complex technical matters simply and engage in technical conversations with engineering leads. Sprinto offers a remote-first policy, flexible hours, group medical insurance, accident cover, a company-sponsored device, and an education reimbursement policy.

Requirements

• 2+ years of Sales or Account Management experience, particularly in B2B SaaS markets
• Strong communication and presentation skills - solid writing skills are a must!
• Ability to think on your feet — you’re someone who can figure out creative ways to balance customer experience and revenue maximisation tactfully
• Can break down complicated technical matters and understandably explain them
• Adaptable and comfortable with a fast-paced environment
• Adept at using any CRM – Freshsales, Salesforce, HubSpot, to manage & track pipelines
• Able to engage in a technical conversation with the CTO/Head of Engineering to understand their requirements

Responsibilities

• Become a consultant to customers converting their compliance pain points to actionable insights, leading to a successful renewal / expansion
• Run sales calls with short deck presentations and detailed product demonstrations
• Execute multi-stakeholder renewal and expansion conversations
• Execute contract and commercial negotiations with customers and bring them to a close
• Work closely with the CSM team to ensure a smooth transition for new customers
• Maintain CRM hygiene and manage deal pipeline to forecast revenues accurately
• Become a product expert across our entire platform and understand our competitor landscape
• Devising strategies with the CSMs to efficiently handle large accounts and engage with marketing teams to improve revenue retention and expansion rates
• Manage customer expectations through cross-functional interactions and ensure that the deliverables are completed

Preferred Qualifications

Prior experience selling to the US or a foreign audience is a plus

Benefits

• Remote First Policy
• 5 Days Working With FLEXI Hours
• Group Medical Insurance (Parents,Spouse,Children)
• Group Accident Cover
• Company Sponsored Device
• Education Reimbursement Policy