Senior Account Manager

Summary

Join our team as a Senior Account Manager and thrive in a multicultural and multilingual, fully remote work environment. You will serve as the primary liaison for customers, managing multiple stakeholders and leading project activities to ensure timely and successful delivery. This role requires a minimum of 5 years of experience in account and project management, excellent communication skills, and experience with PLM tools. We offer a fixed schedule, paid training, good referral bonuses, and a supportive work environment focused on your growth and work-life balance. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Compensation is in USD.

Requirements

• Minimum 5 years of proven experience in account and project management
• Excellent stakeholder management and communication skills
• Experience working with Product Lifecycle Management (PLM) tools such as Oracle or Lectra Centrix
• Ability to work effectively in a fast-paced, client-facing environment
• Strong problem-solving skills and the ability to learn quickly
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Responsibilities

• Serve as the primary liaison for customers, ensuring strong client relationships and clear communication
• Manage multiple stakeholders, both internally and externally, across various levels of the organization
• Lead and coordinate project activities to ensure timely and successful delivery
• Handle escalations effectively and proactively resolve issues
• Drive a positive customer experience

Benefits

• Fixed schedule
• Opportunity to work fully remotely
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance