Senior Billing Analyst

Summary

Join Nextech, a leader in specialty healthcare technology solutions, as a Senior Billing Analyst. You will accurately process and manage customer invoices, resolve billing discrepancies, and proactively identify solutions for arising issues. This role requires leadership qualities to assist and guide teammates. The ideal candidate possesses a strong understanding of billing procedures, excellent communication skills, and the ability to work effectively under deadlines. Compliance with relevant laws and regulations is essential. Nextech offers competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

Requirements

• 2+ years of experience in billing or accounting role
• Proficiency in Microsoft Excel
• Strong analytical and problem-solving skills
• Excellent attention to detail and accuracy
• Ability to prioritize tasks and meet deadlines
• Effective communication and interpersonal skills

Responsibilities

• Generate and send out customer invoices accurately and in a timely manner through the billing system
• Responsible for accuracy and completeness of billing based on client guidelines
• Update billing systems with pricing and other changes to the client’s subscription as outlined in SOPs
• Review and reconcile billing discrepancies
• Investigate and resolve billing inquiries from customers
• Collaborate with internal teams to address billing issues and improve processes
• Maintain accurate records of billing activities and transactions
• Process approved adjustment requests from Operations and Client Services
• Assist with month-end closing activities as needed
• Handle hypercare and customer escalations in a prompt and professional manner
• Display knowledge of monthly imports and execution, when required
• Demonstrate leadership skills with willingness to guide other members of the team when applicable
• Carry out additional responsibilities as assigned based on business need

Preferred Qualifications

• Bachelor's degree in accounting, Finance, or related field
• Proficiency in company accounting software (e.g., Netsuite and Salesforce)

Benefits

• Generous annual bonus opportunity
• 401(k) with Employer Match
• Flexible Time Off: take time off when you need it without worrying about available hours
• 10 paid holidays
• Volunteer Time Off
• Insurance: Choice of Medical, Dental, and Vision plans
• Health Savings Account with employer match
• Flexible Spending Account
• 100% Company-Paid Parental leave
• 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
• Nextech Luminary Peer Recognition Program
• Wellness Program including discounts on medical premiums
• Employee Assistance Program with free counseling sessions available
• Corporate Discounts on Retail, Travel, and Entertainment
• Pet Insurance options