Senior Business Operations Associate

Summary

Join Copy.ai, a fully remote, Series A generative AI platform company, as a Senior Business Operations Associate. You will play a crucial role in driving operational excellence across the company, working closely with various teams to improve processes and manage projects. This highly autonomous role requires a proactive mindset and the ability to thrive in ambiguity. You will report to the cofounder and have the opportunity to significantly impact the company's growth. Copy.ai offers a collaborative environment, competitive salary and stock options, excellent medical, dental, and vision insurance, unlimited PTO, a 401k plan, and more. The role requires 3+ years of Business Ops experience at SaaS startups and a strong skillset in communication, process improvement, and project management.

Requirements

• 3+ years Business Ops experience at SaaS startups
• Hungry and driven
• Strives for excellence
• Excellent communication and interpersonal skills
• Based in the San Francisco Bay Area

Responsibilities

• Identify Operational Inefficiencies: Proactively analyze current operational processes to pinpoint areas of improvement across all departments
• Develop Policies and Procedures: Create and implement operational policies that support the company's rapid growth and scalability
• Lead Key Initiatives: Drive essential projects such as SOC2 Type II compliance, ensuring all milestones and deliverables are met on time
• Streamline Onboarding/Offboarding: Enhance the onboarding and offboarding experiences for team members by refining procedures and documentation
• Oversee Vendor Relationships: Manage engagements with vendors, negotiating contracts, and ensuring they meet company needs
• Manage Billing and Collections: Oversee financial transactions with vendors, including timely payments and handling any discrepancies
• Implement Best Practices: Stay updated on industry trends to introduce innovative solutions that enhance efficiency
• Educate Team Members: Provide guidance and training to colleagues on new processes and tools
• Ensure Compliance: Maintain awareness of regulatory requirements and ensure company operations adhere to necessary standards
• Optimize Tools and Technologies: Evaluate and implement tools that enhance operational capabilities and productivity

Benefits

• A close-knit and collaborative early-stage startup environment where every voice is heard and every opinion matters; 50 team members as of 11/2024
• Competitive salary and stock option equity packages; We're a Series A startup
• Excellent Medical Plans to choose from including HSA plans, PPOs, and HMOs from Kaiser and Aetna; Dental and Vision insurance through Guardian; Copy.ai pays up to $800/month per employee for monthly premiums
• 100% REMOTE startup! Our team is distributed all over the US and Canada
• UNLIMITED PTO; We truly believe in work-life balance and that hard work should be balanced with time for rest and rejuvenation
• 401k plan and automatic 3% employer contribution from Day 1!!!!
• Brand new work-sponsored computer
• IRL / In-Person retreats throughout the year