Senior Associate, Sales Operations

Summary

Join Housecall Pro as a Senior Associate, Sales Operations and play a crucial role in driving efficiency and effectiveness of the customer success process. You will own and drive complex, cross-functional projects, contributing to a real-time view of the sales funnel. You will lead and execute OKRs, optimize sales campaigns, collaborate with analytics, conduct primary research, and manage projects across multiple teams. This role requires a Bachelor’s degree (preferred), 3+ years of sales or operations experience, advanced Salesforce experience, proficiency in Excel, and project management experience. Success in this role is defined by a demonstrated analytical mindset, excellent communication skills, and strong time management skills. Housecall Pro offers a generous benefits program including medical, dental, vision, life, disability, and 401(k), paid holidays, flexible paid time off, equity, monthly tech reimbursements, and a supportive culture.

Requirements

• Bachelor’s degree preferred
• 3+ years of experience in sales or operations
• Advanced Salesforce experience
• Proficiency in Excel
• Project Management experience

Responsibilities

• Lead and execute weekly, monthly, and quarterly OKRs (Objectives and Key Results)
• Optimize sales campaigns and experiments from end to end, coordinating people, processes, and platforms in collaboration with marketing, analytics, and sales stakeholders
• Collaborate with Analytics to enhance and maintain sales reporting and models
• Conduct primary research for new initiatives and solutions
• Effectively manage various projects by communicating goals, timelines, stakeholder alignment, and accountability across multiple teams

Preferred Qualifications

• SQL experience preferred
• Demonstrated analytical mindset
• Excellent written and verbal communications skills
• Strong time management skills

Benefits

• Health care insurance (medical, dental, vision, disability)
• Employee assistance program
• 401(K)
• Flexible time off
• Paid parental leave
• Tech reimbursement
• Other company benefits