Senior Business Systems Administrator

Summary

Join Sisense's Revenue Operations team as a fully remote Senior Business Systems Administrator. This key role focuses on driving efficiency and innovation within GTM systems, primarily Salesforce and integrated tools. You will be hands-on with Salesforce configuration, managing projects, collaborating with cross-functional teams, and mentoring colleagues. The position requires extensive Salesforce experience, specific certifications, and strong communication skills. Sisense offers a chance to reshape the analytics industry and be part of a collaborative, innovative team.

Requirements

• 4+ years of hands-on Salesforce experience in a Systems Admin or Business Systems role
• Strong understanding of Salesforce declarative tools (flows, validation rules, formula fields, etc.)
• Experience with DevOps tools like Copado, CPQ platforms such as Dealhub, and DocuSign integrations
• Proficiency working with complex business systems across Sales, Marketing, and Customer Success
• Experience managing both project-based and ad-hoc workstreams
• Strong communication and collaboration skills; comfortable working across teams
• Self-starter with a proactive mindset and passion for solving complex business problems
• Salesforce Administrator Certification
• One or more of the following: Advanced Administrator, Platform App Builder, or other relevant Salesforce certs

Responsibilities

• Design, build, and maintain scalable solutions in Salesforce, with a focus on Sales Cloud and Service Cloud
• Own and drive initiatives involving tools like Copado (or DevOps), Dealhub or other CPQ platforms, and DocuSign
• Manage a mix of large cross-functional projects and smaller stakeholder requests via our ticketing system
• Collaborate with Marketing Ops, CS Ops, and Sales Ops to streamline end-to-end business processes
• Integrate and manage third-party tools across our GTM tech stack (e.g., Workato, Gainsight, RingLead, Marketo, Ada, Clazar, BoostUp)
• Participate in testing, release management, and deployment processes using Copado or similar DevOps tools
• Support documentation efforts and mentor teammates on Salesforce and systems best practices

Preferred Qualifications

• Experience with Workato, Khoros, Gainsight, BoostUp, or Marketo
• Previous experience working in a SaaS or high-growth tech environment
• Familiarity with agile or sprint-based planning

Benefits

• A bonus, equity, commissions, and restricted stock units may be provided as part of the compensation package
• A full range of medical, financial, and/or other benefits
• This position may be considered a promotional opportunity