Senior Commercial Insurance Broker

Summary

Join Zensurance, a rapidly growing InsurTech company, as a Senior Broker on our complex risk (Elite) team! You will play a key role in retaining and fostering strong relationships with larger commercial clients. Responsibilities include managing client renewals, conducting needs analyses, making coverage recommendations, and collaborating with internal and external teams. This role requires 3+ years of commercial insurance experience, a provincial insurance license, and superior client service skills. We offer a primarily remote work environment, comprehensive health and dental benefits, parental leave top-up, and opportunities for professional growth within a dynamic and supportive team.

Requirements

• 3+ years of experience within the commercial insurance industry
• Provincial Insurance License in good standing
• Superior attention to detail, time management, and prioritization skills
• Ability to work independently and manage multiple projects simultaneously
• Excellent client service orientation both internally and externally

Responsibilities

• Deliver an exceptional client experience with each interaction taking into consideration the needs of the Elite client portfolio
• Proactively manage the renewal process for existing Elite clients in advance of their renewal date, remarketing as needed
• Assess the unique insurance requirements of high premium accounts by conducting a needs analysis, risk consultation, and making appropriate coverage recommendations based on the client’s current business operation and exposure
• Act as a primary contact between the Accounts and Renewal team, working collaboratively with Elite Brokers, to provide a positive client and insurer interaction and create win-win solutions
• Liaise with insurance partners to negotiate the best possible insurance package to meet the needs of the client
• Handle overflow of non-Elite renewals as needed
• Be a mentor and work towards elevating the experience and knowledge of new and existing team members
• Participate in projects to support process improvement, workflow testing, and collaborating with other Elite Brokers as well as the engineering teams
• Other duties, as assigned

Preferred Qualifications

CAIB, CIP, or other insurance relationship designation

Benefits

• Opportunity to work for Canada’s fastest-growing #insurtech scale-up
• Primarily remote work environment available to everyone
• Laptop, extra monitor and main accessories are provided
• Extra home office and supplies allowance to help with work-from-home set up
• Comprehensive and flexible health and dental plans to suit all lifestyles, including mental health
• Health/Personal Spending Accounts to subsidize your healthy habits and purchases
• Parental Leave Top Up
• Weekly Friday companywide huddles for casual catch-ups with other departments
• Build next-level relationships with your peers through scheduled companywide virtual and in-person team-building events
• Be a part of something special. We are confident you won’t find any other insurance company like us :)