Netlify is hiring a
Senior Community Engineer

Summary

The job is for a Community Engineer in Netlify's Developer Education team. Responsibilities include developing software for their developer hub, documentation, and community platforms, building integrations with GTM tools, creating tools to track community interactions, managing community engagement efforts, and preparing educational content. Requirements include proven experience as a software engineer, familiarity with modern web development technologies, data analytics tools, understanding of developer communities, excellent communication skills, and prior experience in community management or developer advocacy roles.

Requirements

• Proven experience as a software engineer, preferably with a focus on community or developer tools
• A history of working with modern web development technologies, including JavaScript, Node.js, and React
• Demonstrated ability to integrate APIs and utilize data analytics tools
• Well-versed in understanding developer communities and their unique needs
• Excellent communication and interpersonal skills
• A deep appreciation for developer education and community engagement
• Accustomed to working independently and managing multiple projects simultaneously
• Some high-level exposure to Netlify or similar web development platforms
• A breadth of experience with GTM tools and their integration
• Prior experience in community management or developer advocacy roles
• A passion for contributing to open-source projects or developer communities
• An appetite for learning and a strong sense of creativity

Responsibilities

• Consistently deliver against the goals of our developer hub, documentation, and community platforms by building, enhancing, and maintaining the necessary software
• Use your skills and prior experience to ensure our documentation is accessible, up-to-date, and user-friendly, in collaboration with the Developer Education team
• Develop, build, and maintain integrations with our Go-To-Market (GTM) tools to keep our community maps accurate and current
• Establish and execute the creation of tools to track and analyze community interactions, member contributions, and influencer impact, ensuring data accuracy for strategic decision-making
• Manage and lead community engagement efforts by collaborating with members to understand their needs, gathering feedback, and actively participating in discussions, forums, and events to foster a sense of belonging and collaboration
• Elevate and advocate for our community by identifying and engaging with key influencers and advocates
• Work on and perform technical support and guidance, helping community members navigate our tools and platforms
• Prepare, create, and maintain educational content in close collaboration with the Developer Education team to empower our community