Remote Senior Community Engineer

Summary

Join our Developer Education team as a Community Engineer to develop and maintain software for our developer hub, documentation, and community platforms.

Requirements

• Proven experience as a software engineer, preferably with a focus on community or developer tools
• A history of working with modern web development technologies, including JavaScript, Node.js, and React
• Demonstrated ability to integrate APIs and utilize data analytics tools
• Well-versed in understanding developer communities and their unique needs
• Excellent communication and interpersonal skills
• A deep appreciation for developer education and community engagement
• Accustomed to working independently and managing multiple projects simultaneously
• Some high-level exposure to Netlify or similar web development platforms
• A breadth of experience with GTM tools and their integration
• Prior experience in community management or developer advocacy roles preferred
• A passion for contributing to open-source projects or developer communities
• An appetite for learning and a strong sense of creativity

Responsibilities

• Consistently deliver against the goals of our developer hub, documentation, and community platforms by building, enhancing, and maintaining the necessary software
• Use your skills and prior experience to ensure our documentation is accessible, up-to-date, and user-friendly, in collaboration with the Developer Education team
• Develop, build, and maintain integrations with our GTM tools to keep our community maps accurate and current
• Establish and execute the creation of tools to track and analyze community interactions, member contributions, and influencer impact, ensuring data accuracy for strategic decision-making
• Manage and lead community engagement efforts by collaborating with members to understand their needs, gathering feedback, and actively participating in discussions, forums, and events to foster a sense of belonging and collaboration
• Elevate and advocate for our community by identifying and engaging with key influencers and advocates
• Work on and perform technical support and guidance, helping community members navigate our tools and platforms
• Prepare, create, and maintain educational content in close collaboration with the Developer Education team to empower our community
• Grow in your role by collaborating with cross-functional teams to align community initiatives with broader company goals
• Achieve and exceed the goals of community engagement and support, serving as a key member in fostering an inclusive and collaborative environment