Senior Content Designer

Summary

Join GoDaddy's UX Content Design team as a remote UX Content Designer! You will craft compelling content aligning with customer and business goals, collaborating with product designers and other stakeholders. Responsibilities include developing content strategies, ensuring brand voice consistency, and conducting user research to optimize user experience. This role requires 4+ years of experience in UX writing or content design, along with proven experience in agile environments and data-driven decision-making. Preferred qualifications include experience in product design, content strategy, and various research techniques. GoDaddy offers a competitive benefits package, including paid time off, retirement savings options, bonuses, health benefits, and parental leave.

Requirements

• 4+ years’ experience working as a UX Content Designer, UX Writer, or UX Content Strategist
• Experience working directly with product designers, product managers, and engineers in an agile environment, driving design thinking for these teams in the product launch and iteration cycle
• Experience working with and/or developing style guides and content design systems; masterful writing and editing chops; firm grasp of grammar and style rules
• Experience developing and adhering to product strategy, executing upon partner feedback to achieve consensus, presenting your work to a wide audience, and working with data to improve UX
• Ability to learn new subject matters quickly, implement feedback, give constructive input, and positively contribute to a collaborative, fast-paced environment

Responsibilities

• Craft content that meets customer goals and business goals, collaborating with all stakeholders of the product design experience to understand key design elements, flow, timelines, goals, and messaging strategy
• Deliver content design strategy that enhances our UX and helps our customers move through experiences with ease, operating at the micro level (UI details) and macro level (strategy and frameworks)
• Partner closely with product designers to build UX strategy, give input, work through feedback, user test, experiment, and deliver content
• Ensure cohesion throughout the products you design by executing a voice and tone that aligns with our brand voice
• Be a contributor and ambassador to our in-product content strategy and style, participating in our content workshops and adding to our playbooks
• Apply quantitative and qualitative research and testing techniques to better understand customer needs and the success of our plans, presenting findings and recommendations partners and applying learning to the work
• Produce content variants that demonstrate different design approaches and allow for testing and experimentation
• Work to influence and consult on customer communications beyond UI – emails, text messages, chat, help articles, etc
• Collaborate with Product Marketing teams to gain clarity on how we position products and features, and you work with Product Managers to ensure delivery that is timely and in scope

Preferred Qualifications

• Experience in Product Design, Content or Brand Strategy, Copywriting, Editing
• Experience with common customer research techniques and deriving insights from qualitative sources and quantitative data
• Experience giving thoughtful, constructive feedback to designers and product managers, regardless of level
• Experience sketching and wireframing user flows
• Experience using design systems and components, especially in Figma

Benefits

• Paid time off
• Retirement savings (e.g., 401k, pension schemes)
• Bonus/incentive eligibility
• Equity grants
• Participation in our employee stock purchase plan
• Competitive health benefits
• Parental leave