Senior Contract Manager

Summary

Join Pantheon as a Senior Contracts Manager and become a key player in building a robust contract risk management function. This remote position, based in Vancouver, BC, Canada, offers the opportunity to negotiate complex agreements, collaborate with various internal teams, and implement scalable processes using a CLM system. You will contribute to strategic legal initiatives, develop self-service resources, and ensure efficient billing and revenue collection. Success in this role will be measured by your ability to establish efficient workflows, foster cross-functional collaboration, and implement impactful contract governance solutions. Pantheon offers a fantastic work environment, competitive compensation, and a comprehensive benefits package.

Requirements

• Minimum 6-10 years of relevant experience in contract management, negotiations, analysis, and playbook management for client engagements, ideally supporting the Sales/Go-To-Market teams at an enterprise SaaS company
• Proven negotiation skills and comfortable dealing with all levels of our organization and client organizations through written means and on live calls
• Strong organizational, project management, and execution skills
• Practical and solution-oriented approach to resolving conflicts
• Ability to balance and prioritize multiple time-sensitive tasks and manage competing priorities effectively and independently, including driving results and delivering to deadlines and budgets
• Ability to work effectively and collaboratively within the legal team and cross-functionally
• Technology-savvy and proficient with Google Workspace and Microsoft Office

Responsibilities

• Negotiate simple to complex customer and partner agreements including SaaS terms of service, software licenses, professional services agreements, data processing agreements, business associate agreements, resale and distribution agreements, NDA’s, renewals, and ancillary relationship agreements
• Collaborate with sales, marketing, finance, customer support, product, info-sec, deal desk, and other internal support organizations to close customer agreements and to drive efficiency and organizational accountability through our contracting processes
• Identify key risks in contracts during the drafting and negotiation process and ensure appropriate internal escalations and risk mitigation techniques are applied
• Manage playbooks and business workflows supported by a contract management system (CLM), which you will support alongside other members of the legal team
• Leverage CLM technology to identify and track key risk management governance programs in connection with compliance monitoring, risk reporting and design and implementation of mitigation strategies
• Develop presentations and resources for the business to enable self-service with regard to legal issues
• Actively participate in strategic legal team projects where no task is too large or too small
• Coordinate with the finance department to ensure correct billing, payment and/or collection of contractual revenues
• Conduct special projects as assigned

Preferred Qualifications

Experience reviewing contracts through CLM tools as well as experience with privacy issues is helpful

Benefits

• Industry competitive compensation and equity plan
• Flexible time off and sick days
• Full medical coverage (medical, dental, vision)
• Top-of-line equipment
• Fun at WordPress and Drupal community events
• Extra benefits like a stipend for reading books and your workouts
• Events and activities both team-based and company wide that inspire, educate and cultivate