Summary
Join Chartbeat, a leading provider of content intelligence, as a Senior Contracts Administrator. This pivotal role ensures smooth contract management, accurate billing, and strong customer relationships. You will collaborate with sales and finance teams, maintain Salesforce and NetSuite records, and directly engage with customer accounting departments. The ideal candidate possesses strong contract management experience, proficiency in Salesforce and NetSuite, and excellent communication skills. This remote position offers a competitive salary and a commitment to diversity and inclusion.
Requirements
- Bachelorβs degree in Business Administration, Finance, Accounting, or a related field (or equivalent experience)
- 5+ years of experience in contract management, billing support, or a similar role
- Proficiency in Salesforce CRM and accounting software/tools
- Excellent organizational skills with high attention to detail
- Strong written and verbal communication skills, with the ability to interact professionally with customers and internal teams
- Ability to multitask and prioritize in a fast-paced environment
Responsibilities
- Assist in the drafting and renewal of sales contracts, ensuring alignment with organizational policies
- Review, organize, and manage customer contracts to ensure legal compliance and accuracy
- Collaborate with internal teams to update and maintain contract records in Salesforce and NetSuite
- Maintain and update Salesforce records, ensuring accurate reflection of customer and billing information
- Generate reports and insights to support contract and billing processes
- Work closely with the Finance team to ensure accurate invoicing and contract management
- Perform data validation and reconciliation to maintain up-to-date and accurate financial records
- Support month-end and year-end closing processes related to billing activities
- Engage with customers' accounting departments to gather and verify necessary accounting and billing information
- Liaise with Accounting and Sales teams as needed to support on-time billing of customers
Preferred Qualifications
- Experience in SaaS or technology industries
- Knowledge of legal terminology related to contracts
- Advanced proficiency in Microsoft Excel or Google Sheets
Benefits
- Compensation: $95,000 - $105,000 annually
- Location: Remote
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