Senior Customer Engineer

Summary

Join Collibra’s Customer Engineering team in Healthcare & Life Sciences to help large organizations manage data. As a Customer Engineer, you will guide customers in using Collibra's product, build strong relationships, and serve as a technical advisor throughout the customer journey. You will be responsible for the technical relationship with the customer, both pre- and post-sale, and play a key role in the sales organization. Senior Customer Engineers map solutions, participate in opportunity qualification, conduct product demonstrations, advise customers, and identify valuable workshops. They also prepare RFP/RFQ input, support sales and marketing, provide product feedback, and demonstrate a thorough understanding of business needs and revenue potential. This role requires 5+ years in sales or customer engineering, 2+ years in Healthcare and Life Sciences, and broad knowledge of data governance platforms. A bachelor’s degree or equivalent experience is required. The position offers a competitive salary and benefits package.

Requirements

• 5+ years in a Sales or Customer Engineering or Sales Consulting role
• 2+ years in the Healthcare and Life Sciences vertical
• Experience in Sales or Customer engineering in Enterprise land and expand motions
• Broad knowledge of data governance, data catalog, data quality, and data privacy platforms required. Experience should include a broad range of disciplines including value-based selling, cost-benefit analysis and ROI analysis, process and project management
• Broad experience as a Data Management practitioner in the areas of cataloging, integration, data quality, data and/or enterprise architecture, have setup and/or participated in governance boards
• Experience in regulatory compliance and or (financial/IT) audit
• Experience with the leading PaaS providers, Data Lakes, Databases, and Integration platforms - experience in the data space is required
• A bachelor’s degree or equivalent work experience is required
• An effective communicator
• A sales- and customer- focused self-starter with enthusiasm, flexibility, and motivation
• A trusted advisor for C-level executives and C-1 level executives
• A proven collaborator and liaison with all levels and departments within an organization and experience and success in a partner-heavy environment
• Confident in dispensing knowledge to a highly skilled and experienced audience
• Able to demonstrate a thorough understanding of business needs and revenue potential for accounts in the region
• Excited for continuous learning and development, with an aptitude for grasping technical concepts.[and link these technical concepts to business benefits]
• Willing to travel up to 30% within the region

Responsibilities

• Map solutions to value across large and dynamic organizations, bridging both business and technical requirements
• Participating in discovery and driving qualification of new opportunities
• Preparing and conducting product demonstrations, highlighting how Collibra’s Platform can support our Enterprise customer’s needs
• Advising and supporting customers’ technical stakeholders to accelerate Collibra adoption and value realization, i.e. be the primary point of contact for technical and product related queries
• Identifying, evaluating, recommending, and executing value-based workshops and proof of concepts/values
• Preparing and providing input for functional and technical sections of RFPs/RFQs
• Supporting sales and marketing activities, webcasts, field enablement, and asset creation
• Provide advice and feedback to product management and engineering to enhance our offerings

Benefits

• The standard base salary range for this position is $140,000- $175,000 per year
• This position is eligible for additional commission-based compensation
• In addition to base salary, we offer equity ownership at every level, bonus potential, a Flex Fund monthly stipend, pension/401k plans, and more