Senior Data Partnerships Associate

Summary

Join Komodo Health's MapEnhance team and play a crucial role in expanding its capacity to support company growth. You will be responsible for improving operational processes, managing partner relationships, and collaborating cross-functionally to drive revenue. This involves liaising with various teams, developing strategies, and improving data literacy. In your first year, you'll increase MapEnhance revenue, build strong partner relationships, navigate cross-functional dependencies, and enhance data literacy across teams. You'll achieve these goals by owning processes, acting as the main point of contact for partners, collaborating cross-functionally, and leveraging analytical skills. The role requires 3+ years of experience in operations, sales support, or consulting, ideally in healthcare.

Requirements

• 3+ years of experience in operations (deal support) / consulting or related experience, ideally in healthcare
• Understanding of operations and sales support functions, with demonstrated ability to improve internal processes resulting in decreased time to close or increased win rates
• Experience in client-facing/external roles
• Experience in managing and driving multiple projects/workstreams with multiple technical and non-technical dependencies forward independently
• Process driven, extremely detail oriented and highly organized
• Effective written and verbal communication and interpersonal skills, with the ability to collaborate cross-functionally and engage with technical and non-technical stakeholders at various levels
• Strong analytical skills with attention to detail, able to break down complex, multifaceted issues into core drivers and solutions
• Knowledge of operational tools (such as Jira, Asana, Salesforce, Confluence, Smartsheets)

Responsibilities

• Increased MapEnhance revenue through improving deal frequency and magnitude through the execution of operational processes and development of process improvements
• Established trusted relationships with external partners through first rate support and communication
• Navigated cross functional dependencies required to leverage data partnerships to close deals. This includes liaising with marketing, product, sales, customer success, engineering teams, etc. across the entire Komodo enterprise
• Improved data literacy for various teams across Komodo involved in the sales cycle surrounding MapEnhance offerings, especially their ability to clearly define and communicate value propositions
• Coordinated the integration of external partner data with Komodo’s core offerings through collaboration with technical teams to implement processes across product and engineering teams
• Owning and operating processes and workflows, particularly around deal support and the sales cycle, that support organizational outcomes
• Acting as the main point of contact for partners, liaising between Komodo teams and partners on deal support, issue resolution, and overall business strategy
• Collaborating cross-functionally with sales, product, marketing, GTM, engineering, and data on key initiatives that build the processes, products, and internal/external collateral critical for MapEnhance growth
• Developing and implementing operating process improvements
• Leveraging analytical skills to drive strategy and business insights by e.g., analyzing and assessing operations and financial performance, maintaining reporting to track progress across topline metrics
• Collaborate with product and data on product roadmap, development of new features or enhancements
• Supporting the development of comprehensive sales, marketing, or product strategies and tactics that will drive growth on deals involving MapEnhance partners

Preferred Qualifications

• Knowledge of the healthcare ecosystem and/or healthcare data
• Service oriented i.e., not above rolling up sleeves to dive into a problem
• Operations experience at a high-growth startup is a plus

Benefits

• $115,400 — $144,200 USD
• Performance-based bonuses
• Medical, dental and vision coverage
• 401k Retirement Plan
• Prepaid legal assistance
• Paid time off for vacation, sickness, holiday, and bereavement
• 100% company-paid life insurance and long-term disability insurance
• Hybrid work model