Senior Deal Desk Analyst

Summary

Join Samsara's Deal Desk team as a trusted advisor to the Sales teams, helping the company achieve its growth targets by guiding the structure and execution of Mid-Market deals. You will work with various teams to define deal success and align on a commercial strategy. The ideal candidate is highly self-motivated, intellectually curious, possesses strong commercial mindset and interpersonal skills, and thrives in a fast-paced environment. This is a remote position open to candidates residing in specific states. You will impact industries by helping to improve safety, efficiency, and sustainability. Samsara offers opportunities for career development and a supportive work environment.

Requirements

• 3+ years of experience either in Deal Desk, Finance, Sales Operations or Revenue Operations
• Proficiency in understanding overall construction of SaaS deals; able to advise on booking and revenue recognition ramifications based on deal construct
• Ability to analyze deal economics and explain available commercial levers to Sales
• Excellent communication skills with the ability to build effective cross-functional partnerships and explain changes to policies and procedures
• Strong problem-solving mentality, with an ability to independently navigate internal resources and proactively manage internal blockers for approval and booking of non-standard deals
• Successful track record of operating in a high-growth business, with a demonstrated ability to drive results independently
• Excellent commercial reasoning skills, balancing an acute attention to detail with the ability to recognize the bigger picture
• Ability to balance competing priorities in a fast-paced environment and demonstrate strong time management skills
• Highly responsive; ability to work extended hours during month and quarter-end cycles, as needed

Responsibilities

• In close partnership with Sales, guide the structure and execution of Mid-Market deals while optimizing for customer experience, revenue, profitability, and compliance
• Influence deals by advising on optimal deal structure, discounting best practices, and standard commercial terms. Educate Sales on standard commercial strategy to drive deal velocity and repeatable success
• Evaluate deal financials,including deal margin, payment terms, and cash flow, to optimize deal execution against departmental and company financial targets
• Mitigate risk through application of standardized terms, ensuring deals align with company policies and revenue recognition requirements
• Monitor the North America Deal Desk support request and quote approval queue, consistently maintaining SLAs with quality work output
• Proficiency in reading and understanding financial statements to drive business decision making
• Coordinate closely with internal stakeholders to drive deal closure and ensure a seamless customer experience
• Collaborate with Enablement to build and deliver training sessions for Sales
• Identify opportunities for process improvement and, in conjunction with leadership, implement solutions to quantifiably increase efficiency
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Preferred Qualifications

Experience with CRM tools (e.g. Salesforce) and Google Sheets / MS Excel

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more