Senior Digital Advertising Strategist

Summary

Join Fluency as an Advertising Engineer, a highly technical role bridging digital advertising expertise with strategic business interactions. You will be the primary client contact, delivering a world-class experience by supporting onboarding, managing relationships, and implementing Fluency's value proposition. This involves driving client business goals, resolving operational challenges, and identifying opportunities for growth using our platform. You'll need a hybrid skill set encompassing operational competencies (C-suite communication, project management, strategy) and executional capabilities (building, managing, and optimizing digital marketing campaigns). The position is remote US-based, with potential for quarterly travel. Fluency prioritizes a growth-oriented workplace with open communication and inclusivity.

Requirements

• Minimum (5) years hands on paid media experience
• Experience communicating with C-Level executives
• Project management experience
• Experience building and managing complex digital advertising campaigns
• Strong communication, time management, critical thinking and problem solving skills

Responsibilities

• Support the Advertising Architect in client onboardings
• Own post-onboarding client relationships at all levels within your client’s organization
• Help clients refine various complex advertising strategies via our platform capabilities
• Deeply understand your client’s business, financial and operational profiles
• Identify, recommend, and support opportunities for client growth and improvement, to include; strategy, performance, and business efficiency
• Provide expert Fluency consultation and train users on how to leverage the Fluency platform (tactically + operationally)
• Leverage Fluency platform to execute advertising and analyze performance, while also proposing and executing improvements across various advertising channels
• Conduct and lead strategy calls, weekly syncs, ongoing training and QBRs with clients
• Communicate and collaborate with cross-org stakeholders to report on client issues/problems/requests/sentiment
• Develop and execute client specific engagement strategy
• Create and manage tickets on customer issues and platform feature requests
• Able to articulate client growth opportunities / strategy, revenue insights, etc
• Contribute towards product ideation
• Provide actionable feedback to the Fluency products organization

Benefits

• Remote US based
• Option to go into the office (if local)