Senior Director, Business Insights & Analytics

Summary

Join our team as the Sr Director of Business Insights and Consumer Analytics at DentalPlans.com, leading data-driven strategies that drive operational, sales, and customer experience improvements across the organization.

Requirements

• 12+ years of relevant business intelligence and analytics experience with prior team leadership/management
• Expertise in data visualization tools such as Domo for creating dashboards and simulation
• Advanced skills in SQL/Python/R for data analysis and large dataset management
• Knowledge of statistical modeling for business forecasting
• Proven ability to translate complex business problems into data-driven insight
• Familiarity with KPIs for business performance in sales and operation
• Experience in data strategy development to enhance decision-making and customer engagement
• Excellent team leadership and mentorship, fostering innovation and continuous learning
• Excellent project management, organizational, and strategic planning skills
• Effective communicator with excellent negotiation and conflict resolution abilities
• Proficient in building relationships, managing alliances, and leading virtual teams
• Commitment to continuous improvement and staying current with industry trends

Responsibilities

• Collaborate with cross-functional teams to create data-driven solutions such as dashboards, visualizations, and simulations to improve consumer experience and product development
• Apply strategic thinking and a hypothesis-based approach to solve complex business questions through data analytics, providing meaningful insights to drive decision-making
• Develop and implement a performance management vision, using data-driven insights to structure analyses on business functions, key performance metrics and business trends, while contributing to executive-level presentations
• Oversee the modification and transformation of complex data into easily understandable formats, ensuring its alignment with business needs
• Lead the creation of a data-driven roadmap in partnership with functional leaders to modernize decision-making tools, enhancing customer engagement
• Lead the design and rollout of advanced self-service capabilities on an evolving data environment, enabling business teams to independently access critical insights and driving consistency and accuracy across the organization
• Leverage data insights to identify best practices and recommend operational transformation strategies that optimize sales and operational performance, drive efficiency and improve business outcomes
• Direct an analytics team in conducting business-critical research and delivering in-depth analysis, while fostering an innovative, high-performance culture focused on continuous learning
• Proactively monitor industry trends and seek opportunities for continuous improvement to stay ahead of market changes and challenges

Benefits

• Medical, Dental and Vision Coverage
• 401K Plan with Company Match
• Paid Time Off (PTO)
• Paid Parental Leave
• Short Term Disability
• Work Life Assistance Program
• Health Savings and Flexible Spending Accounts
• Education Benefits
• Worldwide Scholarship Program
• Volunteer Opportunities