Senior Director, Pipeline Operations

Summary

Join Deel, a global leader in international payroll and compliance, and lead our marketing operations strategy. You will manage our marketing tech stack, optimize processes, and create accurate revenue projections. This role requires leading a team, implementing new technologies, and collaborating with various stakeholders to drive revenue growth. You will analyze pipeline acquisition tactics and ensure data integrity. The ideal candidate has 8+ years of experience in marketing operations at a leading tech company and a strong understanding of SaaS operations. Deel offers competitive pay, benefits, and perks, including remote work flexibility and stock grant opportunities.

Requirements

• 8+ years of demonstrated success in marketing operations, or a business operations function at leading tech companies
• Command of Salesforce and adjacent sales productivity applications; experience with prospecting tools is a plus
• Strong understanding of general SaaS operations, best practices, and industry standards
• Excellent analytical aptitude, ability to derive actionable insights from data
• Experience working on a global team and collaborating with global stakeholders
• Excellent communication skills with the ability to influence rapid business outcomes
• Strong problem solver with the ability to drive detailed cross-functional projects

Responsibilities

• Lead, shape and implement marketing operations strategy across existing and new channels
• Manage and own Marketing Operations tech stacks to track, analyze, and scale global marketing programs
• Own process flows across all top-of-funnel systems, enforcing data hygiene, segmentation, and compliance
• Oversee the creation and management of the marketing forecast model to deliver precise pipeline and revenue projections
• Lead and mentor a team of marketing operations professionals
• Evaluate and implement new technologies to enhance workflows and enable scalable growth
• Own granular global pipeline targets across all pipeline horsemen. Work closely with Marketing/Growth and Partnership teams to set and deliver pipeline targets, and to close gaps in actuals vs targets through root cause analysis of variance drivers
• Analyze efficacy of pipeline acquisition tactics and optimize campaigns and investments to reduce Customer Acquisition Cost (CAC), improve Qualified Opportunity (QO) conversion, and improve Sales Win Rate
• Own “source of truth” reporting on pipeline health across multiple KPIs, in partnership with Data and Growth teams, including quality assurance on data definitions and data integrity
• Spearhead complex change management initiatives that improve the performance of the business
• Work in a highly collaborative manner to drive revenue growth and scalable operations with various stakeholders across our Go-To-Market functions (e.g. Sales, Growth, Marketing, Partnerships), RevOps teams (Sales Ops, Systems & Process, Enablement), and our Product team

Preferred Qualifications

Nimble, adaptable, resilient, resourceful and gritty. Good sense of humor is a plus!

Benefits

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available