Senior Director, Platform Engineering

Summary

Join bswift as a Senior Director, Platform Engineering and lead the development, optimization, and scaling of a robust and reliable platform supporting benefits administration. You will define and execute the platform engineering vision, manage a high-performing team, and collaborate with cross-functional teams. Responsibilities include overseeing platform architecture, ensuring quality assurance, optimizing performance, and managing risk and compliance. This hands-on leadership role requires a Bachelor's degree, 10+ years of experience in software or platform engineering (5+ years in leadership), and proven expertise in cloud-based AWS platforms. bswift offers a competitive compensation package, comprehensive health benefits, retirement savings plans, professional development opportunities, and a supportive culture.

Requirements

• Bachelor’s degree in computer science, Engineering, or relevant experience
• 10+ years of experience in software or platform engineering, with at least 5 years in a leadership role
• Proven expertise in designing and scaling cloud-based AWS platforms
• Strong understanding of microservices, API management, containerization and serverless architectures
• Experience in implementing and scaling test automation frameworks for enterprise platforms
• Demonstrated expertise in application performance monitoring (APM), performance testing, and optimization
• Track record of delivering enterprise-grade solutions with high availability and security requirements
• Familiarity with compliance frameworks and regulations relevant to benefits administration or financial services

Responsibilities

• Define and execute the vision, strategy, and roadmap for platform engineering to align with business objectives
• Stay informed of industry trends, emerging technologies, and best practices to ensure the platform remains competitive and compliant
• Build, mentor, and manage a high-performing platform engineering team, fostering a culture of innovation, collaboration, and excellence
• Establish clear performance goals, provide regular feedback, and support professional development for team members
• Drive initiatives for diversity, equity, and inclusion within the engineering organization
• Oversee platform architecture to ensure reliability, scalability, and maintainability
• Collaborate with software engineering, product management, CloudOps, and DevOps teams to design and implement API-driven architectures, microservices, and cloud-native solutions
• Implement and leverage various AI platforms/tools to accelerate software engineering teams with code and test execution
• Ensure integration with third-party systems, compliance frameworks, and data security standards relevant to benefits administration
• Drive initiatives to improve test automation frameworks and ensure robust quality assurance practices across platform development
• Establish metrics and processes to measure, monitor, and optimize application performance and user experience
• Ensure proactive identification and resolution of performance bottlenecks and system inefficiencies
• Define and track key performance indicators (KPIs) to monitor and optimize platform performance, uptime, and scalability
• Partner with Infrastructure team to manage cloud infrastructure budgets and vendor relationships, ensuring cost-effective and efficient operations
• Ensure adherence to compliance requirements such as HIPAA, SOC 2, HITRUST and other relevant regulatory standards
• Implement robust security measures, monitoring, and incident response processes

Preferred Qualifications

• Experience in the benefits administration or HR technology industry
• Strong understanding of data privacy, encryption, and cybersecurity practices
• Hands-on experience with modern programming languages such as .NET, C#, Python, Java, or Go
• Expertise in data integration, ETL pipelines, and handling large-scale datasets

Benefits

• Comprehensive Health Benefits : Access to health, dental, and vision plans to support your wellness and that of your family
• Competitive Compensation : A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles
• Remote first, Office friendly environment! No time to commute? No problem!
• Retirement Savings Plans : Options to help you plan for a secure financial future with employer-sponsored retirement savings programs
• Professional Development : Opportunities for career growth, including training and access to resources to support your career progression
• Supportive Culture : A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued
• Employee Wellbeing Initiatives : Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work