Senior Director, Revenue Operations

Summary

Join BrainPOP as the Sr. Director of Revenue Operations and lead the evolution of the revenue operations strategy across Sales, Marketing, Customer Success, and Finance. Reporting to the Chief Financial Officer, you will ensure reliable, scalable revenue operations that power growth and drive productivity. As a key business partner to the Chief Revenue Officer and Chief Financial Officer, you will set the strategic direction and execution of processes, systems, and data across the entire revenue engine. You will drive enterprise-wide technology decisions that enhance operational efficiency, data integrity, and revenue growth. Collaborate closely with senior leadership to ensure our technology stack supports scalable and seamless business processes. This role offers a hybrid work environment with remote flexibility and an in-person component at our New York headquarters or other meeting locations.

Requirements

• 10+ years of experience in revenue operations, business operations, or GTM strategy, including 5+ years in executive leadership
• Proven success partnering with C-suite executives and aligning revenue systems with corporate strategy
• Deep experience with administrating Salesforce Marketing, Sales, Revenue, and Service Clouds and other revenue technologies
• Deep understanding of lead-to-cash frameworks, SaaS metrics, forecasting, and data governance best practices
• Hands-on experience leading Agile transformation and large-scale technology initiatives
• Track record of driving executive-level technology strategy and investment decisions
• Prior experience in B2B SaaS or EdTech, particularly in recurring/subscription revenue models

Responsibilities

• Set the vision for Revenue Operations – Partner with company leadership to define the future of GTM, aligning systems, processes, and insights with BrainPOP’s growth strategy and our ideal customer journeys
• Drive operational excellence across functions – Lead cross-functional initiatives to ensure revenue operations are reliable, compliant, and optimized from lead to sale, renewal and cash collection, driving continuous improvements
• Enable sales, marketing, and success productivity – Partner with GTM leaders to identify bottlenecks and scale productivity through automation, streamlined processes, and tech enablement
• Build and lead high-performing teams – Oversee the Revenue Operations, Revenue Technology, and Revenue Insights teams, aligning team goals to company priorities, setting clear and ambitious expectations, and developing leaders
• Own Enterprise-Level System Architecture – Develop our Target Architecture to support our institutional and consumer businesses, ensuring Salesforce, NetSuite, and other revenue-critical platforms are integrated, scalable, and optimized for efficiency
• Own data governance and operational visibility – Ensure that our systems produce clean, trustworthy, and actionable data for forecasting, board reporting, and strategic decision making
• Partner with Finance and Executive Leadership – Collaborate with the CFO, CRO, and broader executive team to drive planning, investment decisions, and company-wide alignment
• Oversee Agile Execution & Roadmap Planning – Develop and manage a long-term technology roadmap towards the target architecture, and break down the roadmap into bi weekly sprints for our revenue technology team

Preferred Qualifications

• A strategic operator – You stay on top of emerging technologies and best practices, and proactively evolve the revenue engine to support growth
• A cross-functional leader – You influence across departments to create buy-in, ensuring revenue, product, finance, and operations strategies are aligned
• A data-driven decision-maker – You hold a high standard for accuracy and use insights to drive efficiency, predictability, and accountability
• A team builder and mentor – You cultivate high-performing, empowered teams and invest in developing leaders
• A systems thinker – You understand how process, technology, and behavior interact—and design revenue infrastructure that’s scalable and resilient
• A change leader – You lead through complexity, driving strategic transformation with clarity and purpose

Benefits

USA Pay Scale $160,000 — $210,000 USD