Senior Director, Sales Operations

Summary

Join Promethean as a Sr. Director, Revenue Operations and collaborate with sales, marketing, and other key stakeholders to enhance GTM operational excellence. You will lead a team responsible for GTM enablement, technology, sales pipeline, forecasting, and reporting. Leverage your data-driven expertise and strong leadership skills to optimize buyer and channel partner journeys. This role requires a deep understanding of channel-led revenue motions, SaaS metrics, and modern GTM technology. You will be responsible for delivering a single source of data truth and implementing reporting and predictive analytics. The ideal candidate will have 7+ years of experience in B2B sales/revenue operations, preferably in global multi-tier indirect, channel-led hardware and software GTM organizations.

Requirements

• 7+ Yrs B2B Sales/Revenue Operations, preferably in global multi-tier indirect, channel-led hardware and software GTM organizations
• Degree in Business, Finance, or a related field preferred. Project Management certification a plus
• Proven record of building and leading diverse, high performing teams across geographical regions in support of a global GTM organization
• Organizational skills and ability to self-motivate
• Demonstrated passion for operations, data intelligence, enablement and thorough understanding of cross-functional alignment in a global environment
• Proven experience in a similar role with a focus on analytics and business insights to drive revenue growth leveraging applications such as Salesforce CRM, Pardot, CPQ, and PRM platforms
• SFDC CRM/CPQ, database management, visualization and presentation experience with a strong understanding of sales, sales operations & processes, sales reporting, and management. Experience with Partner Relationship Management platforms a plus
• Track record of delivering strong results, seeing initiatives through from start to end, and self-accountability
• Excellent interpersonal skills with a team-focused mentality and proven ability to work collaboratively & cross-functionally
• Demonstrate analytical, reasoning, planning & problem-solving abilities
• Experience presenting to Executive leadership as well as working with front line team members
• Ability to work effectively in a team-based organization, collaborate cross-functionally, and build alignment around goals and objectives
• Comfortable in a fast paced, highly dynamic, growing organization

Responsibilities

• Partner with key stakeholders to identify operational issues and opportunities and design solutions to streamline revenue processes
• Evaluate and build strategic methods to unlock future growth opportunities as we scale our business into new markets and industry verticals, and existing and new SaaS revenue streams
• Improve and iterate sales and channel pipeline and forecast management systems, processes, and tools, including bid response management and deal governance
• Create and manage systems and strategy to support territory design, segmentation and tiering, quota setting and capacity planning
• Lead quota design and setting, territory design, pipeline structure and measurement, sales processes, KPI design and visualization across the revenue organization
• Strategize with key stakeholders across different functions of the business to understand their goals & design/implement corresponding business processes leveraging tools, reports & data analytics to ensure process & reporting alignment as well as tool optimization
• Lead GTM rhythm of the business activities such as Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics are delivered with high consistency and quality
• Collaborate with Marketing, Product and Finance leaders to build and execute efficient and scalable GTM business processes that leverage technology while improving productivity and efficacy
• You will be responsible for delivering a shared/single source of data truth built on well-defined and managed GTM Data and Math models to support indirect/channel - led Hardware and SaaS revenue streams
• Advance reporting and analytical capabilities to surface insights on sales performance, customer lifecycles and renewals, and customer and channel satisfaction trends
• Implement reporting, predictive analytics/AI capabilities that improve short- and long-term forecasting, identifying trends that improve customer and channel performance, and improve seller productivity
• Design business processes that enable the organization to collect data which will result in key metrics, KPIs & predictive analytics to be provided to different personas of the business, including C-suite
• Manage GTM technology backlog and roadmap and collaborate with IT and key Vendors to enable cost-effective and outcome-based GTM productivity solutions
• Act as Lead GTM IT Project Sponsor, responsible for gathering and prioritizing requirements and leading on-going process and tools enhancements that improve ROI and revenue productivity
• Evaluate and implement high-impact, outcome-based solutions and processes that improve productivity and enable success as we evolve and introduce solutions, sales and channel motions, and refine/expand markets and segments
• Partner with internal and channel stakeholders todevelop and evolve effective onboarding and on-going enablement processes and programs
• Support continued development and success measures of key sales plays that support of global sales motions. Contribute to sales methodology maturity and evolution

Benefits

• Medical, Dental, and Vision Insurance
• Spending Accounts (FSA and HSA)
• Disability Programs
• 401(k) Retirement Plan with Matching
• Generous PTO and Holidays
• Paid Maternity and Parental Leave Program with Child Care Subsidy
• Paid Volunteer Time Off
• Reward and Recognition Program
• Well-Being Programs (For example, company-wide health challenges)