Senior Director, Solutions Engineering

Summary

Join Smartsheet as a Senior Director of Solutions Engineering - Large Enterprise and lead the development and scaling of the Solution Engineering organization. You will oversee strategic direction and tactical execution, reporting to the VP, Solutions Engineering. This remote-eligible position allows you to work from anywhere Smartsheet is registered. Responsibilities include developing selling strategies, collaborating cross-functionally, leading and developing pre-sales talent, and managing budgets. You will also build career development tracks, provide thought leadership, and serve as an executive sponsor for sales opportunities. The role requires extensive experience in pre-sales management, leadership, and strategic account management.

Requirements

• Minimum of 15 years of relevant work experience including but not limited to 8+ years of experience managing diverse and distributed pre-sales organizations
• 4+ years experience managing managers
• Demonstrated competence in effectively building an executive presence, ability to effectively interact with senior level executives within and outside of the company
• Exceptional organizational, project management, and time management skills with the ability to balance competing priorities from multiple stakeholders
• Proven leadership skills in the ability to recruit, mentor, coach, and develop leaders
• Experience in strategic account management, navigation, and escalation of complex sales cycles
• Strong performance management and team-building skills
• Excellent collaboration skills with cross-functional teams that support development, pre-sales, and post sales
• Experience in developing and managing budgets
• Passion for enterprise software technology
• Excellent written and verbal communication skills
• Willing and able to travel about 30%+ of the time
• Bachelors (BA/BS) degree or MBA preferred

Responsibilities

• Develop and execute scalable selling strategies across multiple product offerings and identify opportunities for process improvement
• Partner and collaborate cross functionally to establish GTM strategies across the global sales organization
• Lead, inspire, and drive strategic initiatives for SE leaders to grow, develop, and strengthen pre-sales talent to play an integral role in executing our GTM strategy
• Recruit, develop, and lead a diverse team of managers & directors with a focus to create people strategies that drive team motivation, retention, and career growth
• Develop, measure, and continually improve automation, processes, activities, metrics, and enabling technology for all components of the Solutions Engineering Organization
• Partner with sales leadership and internal stakeholders to meet and exceed regional quota targets and goals
• Collaborate on developing compensation incentive plans, headcount ratios, and other pre-sale investments
• Build, optimize and scale career development tracks for Solutions Engineers and SE leaders
• Provide Collaborative Work Management thought leadership to customers during executive briefings and conferences
• Oversee adherence to budgets, schedules and work plans
• Serve as the executive sponsor for on-site sales opportunities providing SE perspective on the development of category leadership activities

Benefits

• HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees
• Stock - Restricted Stock Units (RSUs) for eligible roles
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Incidental Sick Leave
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)